Steven Syberg
Orlando,Florida
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Nurse, ICC
Orlando Regional Medical Center
10.2024 - Current
- Utilize critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administer medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Guest Experience Manager, Recreation
The Walt Disney Company
05.2019 - 02.2025
- Trained new team members on company policies and procedures to maintain consistent guest experience standards.
- Organized special events tailored to guests'' interests, promoting engagement and loyalty within the hotel community.
- Managed and forecasted monthly and yearly department budget.
- Resolved guest complaints promptly, demonstrating exceptional problem-solving skills and commitment to guest satisfaction.
Covid-19 Operations Lead
Curative Medical
10.2020 - 10.2021
- Boosted team productivity through continuous training and development initiatives.
- Managed allocation of staff and materials to achieve production targets.
- Ensured compliance with safety policies, including personal protective equipment use.
- Cultivated positive work environment by encouraging open communication and teamwork.
Recreation Manager
Orange Lake Resort
07.2018 - 05.2019
- Responsible for bringing the brand promise to life in all resort and recreational by interpreting and adapting high level strategies.
- Optimized facility usage by coordinating the scheduling of various sports leagues, tournaments, and special events.
- Fostered a positive work environment through effective communication and team building initiatives among staff members.
- Effectively resolved customer complaints or concerns promptly, demonstrating commitment to providing exceptional service at all times.
Education
Associate of Science - Nursing
Valencia College
Orlando, FL08-2024
Associate of Arts - Business Administration
SUNY At Buffalo
Buffalo, NY06-2011
Certification
- Advanced Cardiac Life Saving
- Essentials of Complex Care
- Licensed Registered Nurse
Timeline
Registered Nurse, ICC
Orlando Regional Medical Center
10.2024 - Current
Covid-19 Operations Lead
Curative Medical
10.2020 - 10.2021
Guest Experience Manager, Recreation
The Walt Disney Company
05.2019 - 02.2025
Recreation Manager
Orange Lake Resort
07.2018 - 05.2019
Associate of Science - Nursing
Valencia College
Associate of Arts - Business Administration
SUNY At Buffalo
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