Steven Taylor
Raymore,MO
Summary
Experienced Swing Driver with a proven track record in route optimization and safety management. Skilled in training new drivers and resolving customer issues. Committed to enhancing operational efficiency and ensuring exceptional service.
Overview
39
39
years of professional experience
1983
1983
years of post-secondary education
Work History
Swing Driver
Fedex Express
Kansas City, Missouri
07.1986 - Current
FRO. RDL. ACO. Truck Line up assignment. Route Assignments. Run Numerous Routes.
- Planned efficient delivery routes to optimize time and fuel usage.
- Conducted pre-trip inspections to ensure vehicle safety and readiness.
- Provided excellent customer service during package delivery and pickup.
- Resolved customer inquiries and issues effectively and professionally.
- Monitored road conditions and adjusted routes to avoid delays.
- Coordinated with the dispatch team to ensure timely deliveries.
- Trained new drivers on safety protocols and operational procedures.
Education
Raytown South High School
Raytown, MOSkills
- Started Fedex in 1986 as an RTD Driver
- Have a Class A CDL HAZ-MAT Endorsement
- 1994 Started Swing Driver
- Went Through Aspire Management Classes
- Have Assisted in 4 Route Restructures at current station
- Have helped in every Peak Plan for 37 years
- Been on Safety committee for last 10 years
- Have been in charge of Station Operations when management is away
- Currently assist in AM Route planning
- Assist in Safety training
Timeline
Swing Driver
Fedex Express
07.1986 - Current
Raytown South High School