Steven Thompson
The Bronx,NY
Summary
Committed Multimedia Journalist with superior knowledge of [Software] use and ability to meet deadlines. Adept at incorporating feedback and digital storytelling. Successful at working efficiently under great amounts of pressure and dynamic story pitching. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Waiter
Lobster House Corp
06.2017 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Catering Supervisor
Citifield Aramark
05.2017 - 10.2018
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Fostered strong relationships with clients through clear communication about their needs and expectations during the planning process.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
Suite Supervisor
Barclays Center
10.2016 - 07.2017
- Maintained a high level of cleanliness throughout all suites, contributing to an elevated guest experience and increased return business.
- Streamlined team communication, fostering a positive work environment focused on exceptional service delivery.
- Coordinated efforts between housekeeping, maintenance, and front office teams to ensure seamless operations during high occupancy periods.
- Reduced operational costs by closely monitoring inventory levels and implementing effective ordering strategies.
- Collaborated with other supervisors to share best practices and identify opportunities for cross-departmental efficiency improvements.
- Organized team-building events, fostering camaraderie and promoting a positive work atmosphere.
Waiter
Fish Box Corporatiom
06.2010 - 04.2016
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
Digital Photography Certificate - Photography
New York Institute of Photography
Manhattan, NY08.2024
Bachelor of Science - Journalism
Mercy College
Dobbs Ferry, NY05.2024
Advanced Certificate in Broadcast Media - Media Studies
Connecticut Broadcast School
Stratford, CT07.2023
Associate of Arts - Liberal Arts And Sciences
Westchester Community College
Valhalla, NY08.2009
Skills
- Strong multitasking
- Digital Photography
- Strong writing skills
- Video Editing
- Podcast Production
- Newsroom collaboration
- Storytelling abilities
- Excellent Writing Abilities
Timeline
Waiter
Lobster House Corp
06.2017 - Current
Catering Supervisor
Citifield Aramark
05.2017 - 10.2018
Suite Supervisor
Barclays Center
10.2016 - 07.2017
Waiter
Fish Box Corporatiom
06.2010 - 04.2016
Digital Photography Certificate - Photography
New York Institute of Photography
Bachelor of Science - Journalism
Mercy College
Advanced Certificate in Broadcast Media - Media Studies
Connecticut Broadcast School
Associate of Arts - Liberal Arts And Sciences
Westchester Community College
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