STEVEN TODD
San Diego,California
Summary
With a consistently positive and hardworking attitude, I have excelled as a valuable team member in every role. My unwavering drive for growth, combined with a determination to overcome obstacles, has led to numerous accomplishments in my career. Given the chance, I am eager to bring this same level of dedication and effort to contribute to your team's success.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Theory Outlet Carlsbad
01.2023 - Current
- Focused on store KPIs and visuals to meet are sales goals
- Coached our sales associate team on customer experience
- Directed back stock employee with organization of inventory both apparel and store needs
- Started to exceed budgeted goals 2 months after I started working and haven't missed goal yet
- Have a customer oriented and associate empower managing style
- Communicated between Store manager and the rest of the team to create a successful and cohesive enviroment
Assistant Store Manager
Starbucks Camino Canada
01.2022 - 01.2023
- Co-Lead a store of baristas and shift supervisors to achieve results
- Was primarily focused on staffing and schedule needs
- I cultivated a positive and goal driven culture
- Maintained store operations, inventory, and cleanliness
- Lead my store to the second fastest production time in the El Cajon district
- Had continuous improvement with store operation and cleanliness
Shift Supervisor
Starbucks Peach & 2nd
01.2020 - 01.2022
- Lead a group of baristas to accomplish the daily missions of Starbucks by connecting with the community, crafting quality food and beverage, and supporting each as a team
- With a focus on growth for my team I have had the most barista trainers in my store and have helped promote 6 barista trainers and 1 shift supervisor
- Frequently produce a OTW time of 65 seconds
- A veteran of clean play and have trained dozens of partners on clean play
Youth Pastor Intern
Pathways Community Church
01.2018 - 01.2021
- Lead a group of volunteers to cultivate an environment that is a refuge for high school students to come to Christ and feel welcome, heard, cared about
- Create and present a 40-minute sermon teaching about the Bible and create positive discussions
- Build weekly schedules for midweek and weekend services
- Balance yearly and monthly budgets to the needs of the church
- Counsel high school students through everyday life and at times traumatic experiences
- Lead a weekly men's small group by creating questions and discussion points to create ongoing and stimulating conversations
- Coordinate monthly events with other churches and coordinated activities, teachings,and music
Barista
Starbucks Chase and Avocado
01.2019 - 01.2020
- Created a welcoming environment for meaningful connection through handcrafted drinks
- Was voted Partner of the Quarter my very first quarter
- Helped raise our store connection score from 48 to 65
- Was given the opportunity to become a barista trainer after 6 months and have trained 4 baristas
- Pride myself on growing connection and team unity
Pool Service Technician
GL Pools, Inc
01.2017 - 01.2018
- Managed pool and repair routes with 10 to 20 pools, commercial and residential
- Diagnosed, repaired and maintained private and public pools, water and filter systems, and pumps
- Transported and stored hazardous chemicals
Landscaping Crew Supervisor
Higherground Landscaping
01.2014 - 01.2017
- Manage crew and daily routes for 10 to 12 for commercial and residential properties
- Train and manage crew to ensure they operate within company quality guidelines for safety, and customer service
- Operate vehicles and power equipment; mowers, chainsaws, electronic clippers, cutters and pruning saws
- Care for all landscaping aspects of commercial and residential properties, while providing excellent customer service
Education
Bachelor Of Theology - Christian Studies
Concordia University Irvine
Irvine, CASAN DIEGO CHRISTIAN COLLEGE
SANTEE01.2017
Bachelor of Arts - Christian Ministries
CONCORDIA UNIVERSITY
IRVINE01.2015
Skills
- Quick Learner
- Highly Motivated
- Detail Oriented
- Adaptable
Timeline
Assistant Store Manager
Theory Outlet Carlsbad
01.2023 - Current
Assistant Store Manager
Starbucks Camino Canada
01.2022 - 01.2023
Shift Supervisor
Starbucks Peach & 2nd
01.2020 - 01.2022
Barista
Starbucks Chase and Avocado
01.2019 - 01.2020
Youth Pastor Intern
Pathways Community Church
01.2018 - 01.2021
Pool Service Technician
GL Pools, Inc
01.2017 - 01.2018
Landscaping Crew Supervisor
Higherground Landscaping
01.2014 - 01.2017
SAN DIEGO CHRISTIAN COLLEGE
Bachelor of Arts - Christian Ministries
CONCORDIA UNIVERSITY
Bachelor Of Theology - Christian Studies
Concordia University Irvine
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