Steven Todd
Barnhart,MO
Summary
Store Manager with extensive experience at Arnold Discount Foods, excelling in customer service and staff supervision. Proven track record in optimizing store operations and enhancing customer relations through innovative merchandising strategies. Skilled in problem-solving and proficient in POS systems, consistently maximizing sales while maintaining a productive, organized environment.
Overview
36
36
years of professional experience
Work History
Store Manager
Arnold Discount Foods
05.1989 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
High School Diploma -
Windsor High School
Imperial, MOSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- POS systems
- Staff supervision
Timeline
Store Manager
Arnold Discount Foods
05.1989 - Current
High School Diploma -
Windsor High School
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