Steven Turner
Muncie,IN
Summary
Experienced Toyota Master Technician with a decade of hands-on automotive expertise. Holds ASE certification and excels in customer service and quality assurance. Demonstrated ability to lead teams and efficiently manage complex repairs. Actively pursuing a business and marketing degree to further career advancement within the automotive industry.
Overview
13
13
years of professional experience
Work History
Master Technician
Toyota of Muncie
Muncie, IN
07.2015 - Current
- Achieved Toyota Master Technician status by completing in-class requirements and passing all required ASE tests (A1-A8).
- Maintained ASE certification by recertifying every 5 years
- Recognized for exceptional customer service by management.
- Inspected vehicles for damage and documented findings to facilitate repairs.
- Create and submit Dealer Product Reports to ensure quality and customer satisfaction
- Efficiently and effectively diagnosed mechanical and electrical components to ensure vehicle safety.
- Operated shop equipment safely and efficiently to maintain productivity.
- Conducted routine servicing on fuel, electrical, and cooling systems to optimize performance.
- Developed extensive knowledge of automotive systems for accurate and swift repairs.
- Maintained clean working environment to comply with safety standards.
Military
Indiana National Guard
Indianapolis, IN
03.2013 - 07.2020
- Attended multiple classes for personal and professional development.
- Served with the 76th IBCT, 638th ASB, and the 113th FSC
- Served as a team leader for multiple teams of no less then 5 soldiers.
- Performed inspections to keep equipment in working order.
- Operated, monitored and performed limited maintenance on mission-critical systems.
- Deployed with 38th ASB to assist in combat missions from 2019-2020.
- Supervised Aircraft refueling operations
- Accounted for more then 500,000 gallons of fuel for total operations
- Worked with international coalition forces (i.e. German, Spanish, Iraqi, Canadian)
- Supervised shipping and receiving operations of more then $1,000,000 worth of parts and equipment.
- Assisted in training of more then 100 soldiers of the course of my enlistment.
- Recognized by senior leadership for being an outstanding Non-commissioned officer.
Overnight Stocker
Walmart
Muncie, IN
04.2015 - 07.2015
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Checked shelves in department to determine replenishment needs.
- Followed instructions to properly arrange merchandise items.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
Food Service Worker
Taco Bell
Muncie, IN
02.2014 - 02.2015
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Operated dishwashing machines safely and efficiently.
- Replenished condiments at customer tables as needed.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed established cash handling procedures when collecting payment from customers.
Education
High School Diploma -
Muncie Southside High School
Muncie06-2014
Some College (No Degree) - Criminal Justice
Ivy Tech
MuncieSome College (No Degree) - Marketing
IU
Kokomo, INSkills
- ASE Certification
- General understanding for Microsoft programs
- EPA Certification
- Job Scheduling
- Preventive Maintenance
- Engine Overhauls
- Inspecting Vehicles
- Bay Maintenance
- Parts Replacement
- Customer Service
- Calibration Understanding
- Tire Mounting and Balancing
- Strong Work Ethic
- Hazmat Knowledge
- Safety Awareness
- Quality Assurance
- Brake Systems Knowledge
- Operating Pneumatic Tools
- Detecting Refrigerant Leaks
- Coolant Flushes
- Replacing Filters
- Troubleshooting and Diagnostics
- Effective team building skills
- Hazardous Waste Management
- Heavy Lifting
- Coolant System Control
Accomplishments
- Army Achievement Medal
- Army Commendation Medal
- National Defense Award
- Non-Comissioned Officer Professional Development ribbon
- Overseas service ribbon
- Good Conduct Medal
- Toyota Master Technician
- ASE Master Technician
Timeline
Master Technician
Toyota of Muncie
07.2015 - Current
Overnight Stocker
Walmart
04.2015 - 07.2015
Food Service Worker
Taco Bell
02.2014 - 02.2015
Military
Indiana National Guard
03.2013 - 07.2020
High School Diploma -
Muncie Southside High School
Some College (No Degree) - Criminal Justice
Ivy Tech
Some College (No Degree) - Marketing
IU