Steven Vazquez
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Medicare Field Adviser
WellCare
02.2024 - Current
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through networking and other outreach methods.
- Determined client needs and situations by listening and scheduling fact-finding appointments.
Insurance Advisor
Health Plan One
05.2023 - 02.2024
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
Insurance Advisor
E-Telequote Insurance
07.2022 - 03.2023
- Evaluated individual customer needs and financial situations to propose individualized policy recommendations.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Built relationships with clients using active listening
- Sold MAPD plans during AEP season.
Field Insurance Advisor
Advise Insurance
08.2021 - 03.2022
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Sold MAPD plans during AEP.
Insurance Advisor
Together Health
03.2021 - 08.2021
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Professional Driver
CRST/Coastal Tranportation
04.2020 - 11.2020
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Teacher
Osceola County School District
02.2019 - 02.2020
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Instructed students in core educational principles, concepts and in-depth subject matter.
Special Investigator
Windhaven Insurance
06.2018 - 02.2019
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations and evidentiary materials.
Special Investigator
Auto-Owners Insurance Company
12.2012 - 11.2017
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
- Kept current on all agency and state policies, rules, regulations and statutes.
- Documented findings and prepared detailed reports.
- Prepared case reports from allegations, interview transcripts of interviews and physical evidence.
Special Investigator
Infinity Insurance
03.2011 - 12.2012
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
- Prepared case reports from allegations, interview transcripts of interviews and physical evidence.
- Documented findings and prepared detailed reports.
Police Detective
Osceola County Sheriff's Office
10.2005 - 07.2010
- Gathered facts from interviews of suspects, witnesses and complainants.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Reviewed detective case reports for accuracy, integrity and completeness.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
Police Detective
Sanford Police Department
04.2001 - 10.2005
- Investigated and reported crimes, accidents, offenses and damage to property.
- Gathered facts from interviews of suspects, witnesses and complainants.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Reviewed detective case reports for accuracy, integrity and completeness.
Education
Bachelor of Arts - Government
Manhattan College
The Bronx, NYMaster of Science - Criminal Justice
University of Central Florida
Orlando, FLSkills
- Health License
- Casualty Insurance Industry Knowledge
- Adjuster's License
- Call Center Customer Service
- Ethical Standards
- Medicare Compliance
Languages
English
Spanish
Timeline
Medicare Field Adviser
WellCare
02.2024 - Current
Insurance Advisor
Health Plan One
05.2023 - 02.2024
Insurance Advisor
E-Telequote Insurance
07.2022 - 03.2023
Field Insurance Advisor
Advise Insurance
08.2021 - 03.2022
Insurance Advisor
Together Health
03.2021 - 08.2021
Professional Driver
CRST/Coastal Tranportation
04.2020 - 11.2020
Teacher
Osceola County School District
02.2019 - 02.2020
Special Investigator
Windhaven Insurance
06.2018 - 02.2019
Special Investigator
Auto-Owners Insurance Company
12.2012 - 11.2017
Special Investigator
Infinity Insurance
03.2011 - 12.2012
Police Detective
Osceola County Sheriff's Office
10.2005 - 07.2010
Police Detective
Sanford Police Department
04.2001 - 10.2005
Bachelor of Arts - Government
Manhattan College
Master of Science - Criminal Justice
University of Central Florida
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