STEVEN VELEZ
Yonkers
Summary
Reliable and adaptable individual with excellent communication and interpersonal skills. Demonstrated success in customer service roles, particularly as a Barista, delivering high-quality beverages and maintaining a clean workspace. Quick learner focused on continuous skill improvement and effective teamwork. Strong understanding of sanitation regulations and dedication to enhancing customer experiences.
Overview
1
1
year of professional experience
Work History
UPS Delivery Helper
UPS
Yonkers
11.2025 - 01.2026
- Assisted drivers in loading and unloading packages efficiently.
- Sorted packages by destination to ensure timely delivery.
- Maintained accurate records of deliveries and returns.
- Followed safety protocols while handling packages and equipment.
- Collaborated with team members to ensure smooth operation during peak hours.
- Used scanners to track parcel information, condition or receipt.
- Operated scanning equipment to digitize documents and images efficiently.
Barista
BXVL Coffehouse
Bronxville
02.2025 - 07.2025
- Oversaw General Cafe operations, ensuring efficient workflows and high customer satisfaction.
- Prepared and served diverse coffee and tea beverages, including espresso drinks and specialty options.
- Operated espresso machines, grinders, blenders, and various brewing equipment.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Managed cash register and POS system for accurate transactions.
- Handled food items, ensuring proper heating and presentation standards were met.
- Maintained inventory by restocking supplies and managing delivery receipts.
- Executed thorough cleaning of bathrooms and washing of cafe equipment to uphold hygiene standards.
- Conducted opening and closing shifts while adapting to customer needs effectively.
Education
Trade Diploma - Fashion Design
Saunders Trades and Technical High School
Yonkers, NY06.2024
Skills
- Cash management
- Team collaboration
- Workflow optimization
- Communication skills
- POS systems
- Customer service
- Inventory control
- Barista skills
- Merchandising displays
- Food safety
- Café operations
- Leadership roles
- Store procedures
- Sanitization practices
- Food and drink service
- Hospitality services
- Bussing duties
- Dishwashing tasks
- Retail sales
- Hand truck operation
- Basic computer literacy
- Physical stamina and strength
- Multitasking
- Willing to learn
- Data entry
References
References available upon request
Personal Information
Full Time Student
Timeline
UPS Delivery Helper
UPS
11.2025 - 01.2026
Barista
BXVL Coffehouse
02.2025 - 07.2025
Trade Diploma - Fashion Design
Saunders Trades and Technical High School