Summary
Overview
Work History
Education
Skills
Certification
Community
Timeline
SeniorSoftwareEngineer
STEVEN R. WABY

STEVEN R. WABY

Ashland,WI

Summary

Entrepreneurial Restoration Specialist offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.

Overview

22
22
years of professional experience
4
4
Certification

Work History

FOUNDER & CEO

Rocket Estimates
Ashland, WI
03.2023 - Current
  • Write Xactimate reports for restoration contractors nationwide.
  • Developed and implemented a comprehensive business plan to launch the company.
  • Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.

Construction Estimator

K.V. Tech Construction
Mason, WI
03.2023 - 10.2023
  • Read blueprints & floor plans, responded to RFP's, performed site visits, wrote proposals in Xactimate, performed take-offs, ordered materials, created work orders, processed change orders, negotiated with insurance adjusters, approved vendor & subcontractor estimates, and analyzed actual vs estimated costs.
  • In 6 months generated $845,000 in revenue with an additional $250,000 in pipeline, tripled the number of insurance claim leads, and increased company profit margin by 37%.

BRANCH / PROJECT MANAGER

ServiceMaster Restore
Green Bay, WI
05.2019 - 02.2022
  • Responded to EMS calls, investigated and scoped losses, dispatched, scheduled, and supervised crews.
  • Reviewed job files, updated notes, customers, and adjusters daily
  • Wrote Xactimate reports for water mitigation, fire restoration, mold remediation, trauma, and reconstruction services
  • Multi month deployment following the Iowa derecho in 2020, coordinated & lead multiple bilingual crews in the successful mitigation of fifty-four quadplex condominium buildings that generated 1.9 million dollars in revenue.

CREW CHIEF

Servpro of Hayward
Hayward, WI
03.2017 - 06.2018
  • Planned daily activities to accomplish team objectives while adhering to high quality standards
  • Provided updates to clients and adjusters throughout each phase of loss and responded to customer needs and concerns
  • Trained team members on key roles to maintain flexibility.

ENVIRONMENTAL SERVICES TEAM LEADER

Memorial Medical Center
Ashland, WI
08.2015 - 05.2016
  • Established and implemented a team cleaning program for the newly constructed 30,000 sq ft cancer center and clinic
  • In coordination with infection control, updated and implemented written cleaning & maintenance procedures and safety protocols for all departments hospital wide
  • Created annual schedule of services for entire hospital including projected frequencies and staffing needs.

OPERATIONS MANAGER

VHS Commercial Services, Inc
Ashland, WI
12.2001 - 08.2015
  • Awarded institutional contract providing janitorial services to Northland College & Chartwells in Ashland, WI
  • Created, implemented, scheduled, and supervised cleaning and maintenance programs for all facilities
  • Specialized in all types of hard floor maintenance & refinishing, including hardwood and stone polishing
  • In 2010 added water mitigation to company's list of services with 6 air movers & 1 dehumidifier
  • By 2015 had in excess of $240,000 in water mitigation equipment.

Education

DIPLOMA -

Washburn High School
05.2000

Skills

  • Xactimate & Symbility
  • Water & Fire Restoration
  • Mold Remediation & Asbestos Abatement
  • Reconstruction
  • Standards Compliance
  • Negotiation
  • Project Management
  • Customer Service
  • Business Management
  • Process Improvements
  • Oral & Written Communication
  • Interpersonal
  • Organizational

Certification

  • IICRC Registrant #98822- WRT, FSRT, CCT
  • Xactimate Level 2 Certified - Verisk

Community

  • BOARD MEMBER, 04/2020, 03/2021, Ashland County Health & Human Services
  • BOARD MEMBER, 01/2012, 01/2017, Ashland County Snowmobile Alliance
  • PRESIDENT, 01/2010, 01/2017, Ashland Snowmobile Club, Inc.

Timeline

Construction Estimator

K.V. Tech Construction
03.2023 - 10.2023

FOUNDER & CEO

Rocket Estimates
03.2023 - Current

BRANCH / PROJECT MANAGER

ServiceMaster Restore
05.2019 - 02.2022

CREW CHIEF

Servpro of Hayward
03.2017 - 06.2018

ENVIRONMENTAL SERVICES TEAM LEADER

Memorial Medical Center
08.2015 - 05.2016

OPERATIONS MANAGER

VHS Commercial Services, Inc
12.2001 - 08.2015

DIPLOMA -

Washburn High School

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STEVEN R. WABY