Summary
Overview
Work History
Education
Skills
Timeline
Steven Wagner

Steven Wagner

Staten Island,New York

Summary

Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements. Hardworking Deli Clerk with [Number] years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Deli Clerk

Shoprite Store
04.2018 - 01.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Deli Associate

Stop & Shop
03.2017 - 04.2018
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.

Home Health Aide

Premier Home Health Care
05.2015 - 03.2017
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.

Cashier

Pathmark Supermarket
02.2011 - 03.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Production Worker

The Christmas Tree Shops
03.2009 - 03.2011
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Assembled [Type] products according to changing daily work orders and specific customer needs.
  • Took on additional shifts during peak work periods to keep projects on schedule.

Education

No Degree - Accountant Certificate

Drake Business School, Victory Boulevard And Bay Street, Staten Island,NY
06.1990

GED -

Curtis High School, Staten Island, NY
06.1988

Skills

  • Table Setting Knowledge
  • Work Area Maintenance
  • Accurate Money Handling
  • Cleaning and Sanitizing
  • Register Operations
  • Preparing Food Items
  • Data Entry
  • Cash Register Operation
  • Rotation Procedures

Timeline

Deli Clerk - Shoprite Store
04.2018 - 01.2021
Deli Associate - Stop & Shop
03.2017 - 04.2018
Home Health Aide - Premier Home Health Care
05.2015 - 03.2017
Cashier - Pathmark Supermarket
02.2011 - 03.2015
Production Worker - The Christmas Tree Shops
03.2009 - 03.2011
Drake Business School - No Degree, Accountant Certificate
Curtis High School - GED,
Steven Wagner