Kristen Hollingsworth
Harvest,AL
Summary
I am a creative, dynamic professional that has worked nearly a decade designing and developing private brand product for JC Penney, encompassing over eight areas. I worked cross functionally, internationally, and domestically to achieve desired outcomes. I have a proven track record in enhancing customer service and exceeding sales goals at Charlotte Russe. Skilled in Adobe Creative Suite and adept at fostering professional relationships, demonstrated through successful promotional campaigns at Re-Bath & 5 Day Kitchens. I raised sales in our district by 50% in three months. I excel in multitasking and interactive communication, ensuring operational excellence and brand loyalty.
Overview
13
13
years of professional experience
Work History
Deli Clerk
Publix
10.2023 - Current
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Food Runner
Dave and Buster
03.2022 - 01.2023
- Greeted customers and provided outstanding customer service.
- Established rapport with customers by providing friendly and attentive service.
- Monitored dining room inventory and replenished as necessary.
- Monitored food and beverage supplies, assisting with restocking when needed.
Company Representative
Re-Bath & 5 Day Kitchens
06.2022 - 11.2022
- Consulted with advertising agencies to arrange promotional campaigns in various types of media.
- Built professional relationships with distributors, customers and media staff by attending trade shows.
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Represented organization to customers, public, government officials and other external sources. Developed key and valued relationships with customers, public, government officials and other external sources by resolving issues quickly and implementing Type process.
Front Desk Receptionist
Massage Envy
01.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
Retail Manager
Charlotte Russe
09.2020 - 02.2021
- Completed daily paperwork and computer entry of sales data as established by management.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Fashion Designer
JCPenney
08.2011 - 01.2020
- Sketched artistic and fresh designs for consideration.
- Clearly communicated design revisions to members of fashion design team.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
Education
B.F.A. - Fashion Design
Savannah College of Art And Design
Savannah, GA05.2011
Skills
- Cash Handling
- Product Merchandising
- Food Running
- Product Recommendations
- Food Preparation
- Menu Memorization
- Register operations
- Ordering Procedures
- Product Rotation
- Flexible Schedule
- Customer Service
- Equipment safety
- Sanitation Practices
- POS System Operation
- Table setting knowledge
- Cash Register Operation
- ServSafe Certification
- Interactive communication skills
- Proper food handling
- Performance Improvement
- Upselling
- Strong Work Ethic
- Safe Food Handling Practices
- Product Knowledge
- Food Safety Standards
- Merchandising displays
- Pricing and shelf labeling
- Accurate money handling
- Personal Shopping
- Food Safety Compliance
- Safe Food Handling
- Cleaning and sanitizing
- Data Entry
- Inventory Rotation
- Hospitality service expertise
- Cleanliness and sanitation
- Food preparations
- Point of sale operation
- Product Displays and Showcases
- Honesty and Integrity
- Platter and Tray Preparation
- Inventory Control
- Organizational abilities
- Sales proficiency
- Point of Sale proficiency
- Work Area Maintenance
- Product Lifecycle Management
- Organization and Time Management
- Type Software Proficiency
- Microsoft Word
- Time Management
- Multitasking Abilities
- Computer Skills
- Verbal Communication
- Project Planning
- Public Speaking
- PPE use
- Expert in Adobe Photoshop
- Adobe Systems
- Adobe Illustrator experience
- Adobe Applications
- Adobe InDesign
- Proficient in Adobe Illustrator
- Adobe Acrobat
- Adobe Illustrator
- Adobe Creative Suite
- Hand drawing
- Drawing and sketching
Timeline
Deli Clerk
Publix
10.2023 - Current
Company Representative
Re-Bath & 5 Day Kitchens
06.2022 - 11.2022
Food Runner
Dave and Buster
03.2022 - 01.2023
Front Desk Receptionist
Massage Envy
01.2021 - 01.2022
Retail Manager
Charlotte Russe
09.2020 - 02.2021
Fashion Designer
JCPenney
08.2011 - 01.2020
B.F.A. - Fashion Design
Savannah College of Art And Design
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