Steven Wallace
ASHEVILLE,NC
Summary
Motivated and compassionate emerging social worker with experience in direct support, aging services, youth programming, community engagement, and team leadership. Grounded in resilience, empathy, and a strong commitment to equity, empowerment, and service. Skilled in communication, relationship-building, crisis support, and culturally responsive practice. Dedicated to contributing meaningfully to individuals, families, and communities while upholding the core values of the social work profession.
Overview
17
17
years of professional experience
Work History
Intern
Council on Aging of Buncombe County
08.2025 - Current
- Assisted in project coordination, ensuring timely completion of assigned tasks.
- Supported team members by organizing documentation and maintaining schedules.
- Conducted research to gather data for ongoing projects and presentations.
- Maintained universal resource guide for the company.
Direct Support Professional
Autism Society of NC
05.2025 - Current
- Facilitated individualized support plans to enhance client engagement and independence.
- Collaborated with multidisciplinary teams to assess client needs and coordinate effective interventions.
- Implemented behavioral strategies to promote positive outcomes for individuals with autism spectrum disorders.
- Advocated for clients' rights and needs within organizational frameworks, promoting self-advocacy skills.
TEFL Teacher
Self Employed
08.2022 - Current
- Supported diverse learners with differentiated instruction techniques, ensuring every student had the opportunity for success.
- Boosted student confidence and participation by providing regular feedback and support during class activities.
- Enhanced language learning by incorporating engaging activities and multimedia resources into lessons.
Manager
Blue Sky Cafe
07.2012 - 07.2022
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved customer issues using calm communication and de-escalation.
- Fostered an equitable, supportive workplace that improved team cohesion and strengthened business performance.
Manager
Cookout
01.2011 - 01.2012
- Implemented training programs for enhanced employee skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Field Manager
Perez Farms
10.2009 - 01.2011
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
Summer Camp Counselor
Boy's and Girl's Club
05.2009 - 09.2009
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
Education
Master of Social Work - Social Work
Appalachian State University
Boone, NC05-2027
Bachelor of Arts - Social Work
Appalachian State University
Boone, NC12-2025
Associate of Arts - General Studies
Asheville-Buncombe Technical Community College
Asheville, NC12.2021
Skills
- Time management
- Verbal and written communication
- Teaching strategies
- Cross-cultural communication
- Social work principles
- Relationship-building and client engagement
Accomplishments
Youth of the Year at Boy's and Girl's Club
Languages
English
Native or Bilingual
Spanish
Professional Working
Japanese
Limited Working
Timeline
Intern
Council on Aging of Buncombe County
08.2025 - Current
Direct Support Professional
Autism Society of NC
05.2025 - Current
TEFL Teacher
Self Employed
08.2022 - Current
Manager
Blue Sky Cafe
07.2012 - 07.2022
Manager
Cookout
01.2011 - 01.2012
Field Manager
Perez Farms
10.2009 - 01.2011
Summer Camp Counselor
Boy's and Girl's Club
05.2009 - 09.2009
Master of Social Work - Social Work
Appalachian State University
Bachelor of Arts - Social Work
Appalachian State University
Associate of Arts - General Studies
Asheville-Buncombe Technical Community College