Steven Waterbury
Killeen,TX
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than seven years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance, service, and installation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Technician
Center Point Air Conditioning
05.2022 - Current
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Maintained accurate records of malfunctions, installations and service calls according to contracted guidelines.
- Fostered relationships with internal and external customers.
- Managed, fixed and maintained up-to-date knowledge on HVAC systems.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Tested systems, noting issues and completing preventive maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
- In some cases, I would help remove old equipment, and help the installers install the new equipment. If we were short handed.
Installer
Air System Design
07.2021 - 05.2022
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Installer
Ellis Air Systems
04.2021 - 06.2021
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Read blueprints for newer hires to understand better.
- Made sure we followed the prints to spec at every turn.
Installer
Ellis Air Systems
08.2015 - 07.2019
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Worked with diverse types of weather and ground conditions.
- Diagnosed and repaired problems with electrical and mechanical systems.
- I was a part of one of the best commercial Hvac installation crews in the area.
- Helped to make sure we stayed on or ahead of schedule on the longer jobs we did.
- Acted as quality control and trainer when we hired new crew members.
Education
HVAC Education
Insco Distributions
Hutto, TXHigh School Diploma -
C E Ellison High School
Killeen, TX05.2014
Skills
- System Maintenance
- Schematics Interpretation
- Testing and Repair
- Support Documentation Composition
- Blueprint Reading
- System Testing
- Product Testing
- Mechanical Troubleshooting
- Safety Compliance
- Data Analysis
- Physical Conditioning
- Codes Compliance
- Commercial Construction
- Equipment Maintenance
- Customer Service
- System Troubleshooting
- Issue Analysis
- Quality Control
- Environmental Compliance
- OSHA Compliance
- Equipment Repair
- System Installation
- Component Replacement
- Operations Monitoring
- User Training
- Residential Construction
- Assembly and Production
- Construction Management
- Troubleshooting
- Production Scheduling
- Inventory Oversight
- Project Management
- HVAC Systems
- Attention to Detail
- Works Well Under Pressure
- Preventive Maintenance
- Power Tools and Equipment
- Maintenance and Repairs
- Project Estimation and Bidding
- Mechanical Knowledge
- Installation and Repair
- Performance Improvement
Certification
Universal EPA license.
I plan to take online courses to further my HVAC certifications and knowledge.
Timeline
Lead Technician
Center Point Air Conditioning
05.2022 - Current
Installer
Air System Design
07.2021 - 05.2022
Installer
Ellis Air Systems
04.2021 - 06.2021
Installer
Ellis Air Systems
08.2015 - 07.2019
HVAC Education
Insco Distributions
High School Diploma -
C E Ellison High School
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