Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Weaver

Bellefonte,PA

Summary

Accomplished Chief Operating Officer with a proven track record at Pure Freedom Ministries, adept in strategic planning and operations oversight. Expert in enhancing business growth, client relations, and service improvement, achieving significant revenue increases. Skilled in business forecasting and customer service, excels in leading teams to exceed business objectives. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

25
25
years of professional experience

Work History

Chief Operating Officer

Pure Freedom Ministries
05.2024 - Current
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Refined organizational structure to consolidate, streamline, and delineate necessary functions.
  • Developed and implemented recommendations for service improvement.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.

Insurance Agent

Hrenko Insurance Agency Inc
11.1999 - 05.2024
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Upsold additional products and services after identifying customer needs and requirements.

Education

Associate of Science - Accounting

Williamsport Area Community College
Williamsport
05.1986

Skills

    • Business Forecasting
    • Operations Oversight
    • Strategic Planning
    • Planning and execution
    • Lead Development
      • Account Management
      • Customer Service
      • Client Retention
      • Client Relations

Timeline

Chief Operating Officer

Pure Freedom Ministries
05.2024 - Current

Insurance Agent

Hrenko Insurance Agency Inc
11.1999 - 05.2024

Associate of Science - Accounting

Williamsport Area Community College
Steven Weaver