Steven Willett
PAPILLION,NE
Summary
Experienced automotive technician with a strong background in vehicle maintenance and customer service. Recognized for attention to detail and effective communication, contributing to enhanced vehicle performance and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Express Service Technician
Gregg Young Chevrolet Of Plattmouth
Plattsmouth, Nebraska
11.2021 - Current
- Executed routine vehicle maintenance, including oil changes and tire rotations.
- Conducted multi-point inspections to identify potential vehicle concerns for customers.
- Performed oil, transmission fluid, and filter changes on various vehicles to ensure optimal performance.
- Replaced cabin, fuel, and air filters while testing vehicle horns and lights to enhance safety and comfort.
- Rotated tires and assessed brake systems on multiple vehicles.
- Inspected fluid levels for steering gear, power steering reservoir, transmission, and rear axle to maintain vehicle reliability.
Installer
Jensen Tire & Auto
Omaha, Nebraska
05.2020 - 11.2021
- Installed tires and performed alignments, ensuring optimal vehicle performance across various makes and models.
- Conducted thorough safety inspections, confirming compliance with industry standards to enhance customer safety.
- Inspected service vehicles and alerted supervisors to necessary repairs and maintenance, facilitating timely vehicle readiness.
Drought Tech
Quality Brands of Omaha
Omaha, NE
07.2016 - 05.2020
- Maintained equipment for reliable operation and adherence to safety standards.
- Cleaned interior surfaces of glycol chillers with specialized solutions to ensure optimal performance.
- Replaced worn gaskets to sustain air-tight seal between tap handle and shank assembly.
- Assisted with various tasks during events with holiday Merchandising, Delivery driver help, Hot shot deliveries, installing and delivering neon signs and other beer-related promotions
Tire and Lube Technician
Jensen Tire & Auto
Omaha, Nebraska
04.2012 - 07.2016
- Performed tire installations and rotations using industry-standard equipment.
- Inspected tires for wear, damage, and proper inflation levels.
- Balanced wheels using computerized equipment to ensure proper alignment and maximize vehicle handling. using a computerized wheel balancer machine.
- Conducted oil changes and fluid checks to ensure vehicle performance.
- Checked fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid, and windshield washer solvent to maintain optimal vehicle performance.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Maintained cleanliness and organization of service area and tools.
- Trained new technicians on safe practices and equipment usage to enhance team competency.
Education
Associate of Applied Science - Automotive Engineering
Iowa Western Community College
Council Bluffs, IA12-2007
Skills
- Oil changes
- Tire rotation
- Brake inspection
- Brake servicing
- Transmission service
- Suspension work
- Alignment adjustments
- Vehicle inspection
- Tire damage repair
- Automotive tools
- Belt inspection
- Customer service
- Effective communication
Timeline
Express Service Technician
Gregg Young Chevrolet Of Plattmouth
11.2021 - Current
Installer
Jensen Tire & Auto
05.2020 - 11.2021
Drought Tech
Quality Brands of Omaha
07.2016 - 05.2020
Tire and Lube Technician
Jensen Tire & Auto
04.2012 - 07.2016
Associate of Applied Science - Automotive Engineering
Iowa Western Community College