Charles Charlot Jr
Erath,LA
Summary
Dedicated automotive technician skilled in diagnostics, inspections, and safety compliance. Proven ability to enhance vehicle performance and customer satisfaction through effective teamwork and problem-solving.
Results-driven technician with a strong focus on automotive diagnostics and customer service. Expertise in performing comprehensive vehicle inspections and collaborating with team members to improve operational efficiency and safety compliance.
Dependable automotive professional recognized for strong problem-solving and teamwork skills. Experienced in executing safety protocols and conducting thorough inspections to ensure vehicle reliability and customer trust.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Express Service Technician
Leblanc Honda
New Iberia, LA
01.2025 - Current
- Performed comprehensive inspections and maintenance on vehicles, guaranteeing peak performance and compliance with safety regulations.
- Executed comprehensive inspections to diagnose mechanical issues and propose essential repairs.
- Executed diagnostic assessments to identify and resolve vehicle system issues.
- Coordinated service protocol execution, contributing to improved workflow productivity among team members.
- Performed tire rotations and replacements, ensuring optimal vehicle performance and safety.
- Conducted routine oil changes using industry-standard tools and techniques to maintain vehicle efficiency.
- Assisted customers in understanding services performed, enhancing overall customer satisfaction and trust.
- Maintained cleanliness and organization of work area, promoting safety and efficient workflow processes.
- Collaborated with team members to troubleshoot mechanical issues, enhancing problem-solving skills and teamwork.
- Adhered to safety protocols while handling hazardous materials, ensuring compliance with industry regulations.
Volunteer Firefighter
Iberia Parish Fire Protection District
New Iberia, LA
2019 - 06.2025
- Responded to emergency calls, providing critical support during fire suppression and rescue operations.
- Assisted in training new volunteers on safety protocols and operational procedures for effective response.
- Conducted regular equipment checks, ensuring readiness and compliance with safety standards.
- Collaborated with team members to execute controlled burns, enhancing community fire prevention efforts.
- Participated in public education programs, raising awareness about fire safety and prevention strategies.
- Supported incident command by documenting actions taken during emergency responses for post-incident analysis.
- Engaged in physical fitness training to maintain readiness for physically demanding firefighting tasks.
- Maintained clear communication with dispatch during emergencies, ensuring efficient coordination of resources and personnel.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
- Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
Shift Manager
Burger King
Lafayette, LA
08.2022 - 10.2024
- Supervised team members to ensure adherence to operational standards and quality control.
- Managed inventory levels, reducing waste while ensuring product availability during peak hours.
- Trained new staff on food safety protocols and customer service best practices.
- Implemented scheduling adjustments to optimize labor costs without compromising service quality.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Conducted regular performance evaluations, providing constructive feedback for employee development.
- Developed strategies to improve drive-thru efficiency, decreasing wait times significantly.
- Collaborated with management on promotional initiatives, driving increased foot traffic and sales growth.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Assistant Shop Manager
Pennzoil
New Iberia, LA
01.2020 - 08.2023
- Assisted in daily operations, ensuring adherence to safety protocols and efficient workflow.
- Supported inventory management, tracking stock levels and coordinating restocking efforts.
- Trained new staff on customer service standards and operational procedures.
- Monitored equipment performance, reporting issues to maintain operational efficiency.
- Assisted in managing daily store operations and ensuring optimal workflow.
- Trained and mentored new staff on customer service protocols and product knowledge.
- Implemented inventory management procedures to enhance stock accuracy and availability.
- Achieved smoother shift transitions with thorough handover meetings between incoming/outgoing managers each day.
- Enhanced shop floor efficiency by regularly reorganizing displays according to seasonal trends or promotional activities.
- Collaborated with the Shop Manager to set sales targets, monitor progress, and develop plans for improvement when necessary.
- Trained new employees on company policies, procedures, and sales techniques for consistent team performance.
- Boosted employee morale by fostering a positive work environment that encouraged open communication and teamwork.
Detail Manager
Acadiana Wholesales.com
New Iberia, LA
01.2017 - 01.2018
- Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
- Coordinated inventory management, optimizing stock levels and reducing excess waste.
- Trained staff on best practices for product handling and quality assurance procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Developed training materials to support onboarding of new team members effectively.
- Conducted regular audits to maintain compliance with company policies and operational guidelines.
- Collaborated with cross-functional teams to streamline communication and enhance service delivery.
Warehouse Packer
Konriko Rice Mill
New Iberia, LA
04.2013 - 07.2014
- Packaged rice products efficiently for shipment to ensure timely delivery.
- Operated packaging machinery and maintained cleanliness of work area.
- Inspected incoming materials for quality compliance before processing.rice
- Collaborated with team members to streamline packing processes and reduce waste.
- Assisted in receiving shipments, inspecting for damage, and verifying order accuracy.
- Operated pallet jacks to transport goods efficiently within warehouse.
- Maintained clean and organized work area, adhering to safety protocols consistently.
- Collaborated with team members to streamline inventory management processes effectively.
Key Holder
Dollar General Store
Lafayette, LA
07.2013 - 10.2013
- Assisted in maintaining store inventory levels through regular stock checks and merchandise replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, processing transactions with accuracy and attention to detail.
- Implemented visual merchandising standards to enhance product displays and improve customer engagement.
- Trained new team members on operational procedures and customer service protocols effectively.
- Ensured compliance with safety guidelines while maintaining a clean and organized store environment.
- Monitored sales floor activity to identify trends and recommend adjustments for optimal performance.
- Collaborated with management on promotional strategies to increase foot traffic and sales revenue.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Pipefitter Helper
Dynamic Industries Inc
New Iberia, LA
04.2012 - 11.2012
- Assisted in assembling and installing piping systems under supervision.
- Maintained tools and equipment to ensure optimal performance and safety standards.
- Collaborated with skilled pipefitters to troubleshoot system issues effectively.
- Followed blueprints and technical drawings to facilitate accurate installations.
- Supported the preparation of job sites, ensuring cleanliness and organization.
- Learned safety protocols and best practices for handling materials on-site.
- Provided assistance in cutting, bending, and fitting pipes according to specifications.
- Adapted quickly to changing tasks while maintaining focus on quality workmanship.
- Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
- Improved pipefitting efficiency by assisting in the assembly, installation, and maintenance of piping systems.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Set sleeves or inserts to provide support for pipes.
- Enhanced safety measures by following proper procedures when handling hazardous materials during pipe installations.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA12-2019
Skills
- Brake servicing
- Tire rotations
- Engine repair
- Automotive diagnostics
- Fluid replacement
- Vehicle inspections
- Cooling system service
- Fuel system maintenance
- Exhaust system repairs
- Air conditioning service
- Suspension work
- Battery testing
- Tire changing and rotation
- Customer service
- Battery replacements
- Safety checks
- Oil changes
- Replacing parts
- Dependable and responsible
- Brake systems
- Verbal and written communication
- Tire damage repair
- Brakes replacement
- Power tools
- Belt inspection
- Relationship building
- Safety compliance
- Inspecting vehicles
- Multi-point inspection
- Automotive lift operation
- OSHA compliance
- Fluid checks
- Vehicle oil change
- Gasket replacements
- Bay maintenance
- Automobile repair
- Coolant flushes
Certification
- Licensed
- Certified
Timeline
Express Service Technician
Leblanc Honda
01.2025 - Current
Shift Manager
Burger King
08.2022 - 10.2024
Assistant Shop Manager
Pennzoil
01.2020 - 08.2023
Detail Manager
Acadiana Wholesales.com
01.2017 - 01.2018
Key Holder
Dollar General Store
07.2013 - 10.2013
Warehouse Packer
Konriko Rice Mill
04.2013 - 07.2014
Pipefitter Helper
Dynamic Industries Inc
04.2012 - 11.2012
Volunteer Firefighter
Iberia Parish Fire Protection District
2019 - 06.2025
High School Diploma -
Penn Foster Career School