Summary
Overview
Work History
Education
Skills
Timeline
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John Mickens

Alexandria,LA

Summary

Dedicated Express Service Technician at WALKER HONDA, skilled in automotive diagnostics and customer service. Enhanced vehicle safety through precise maintenance and effective communication, ensuring customer satisfaction. Proficient in brake servicing and tire rotations, consistently delivering high-quality service while fostering teamwork and collaboration in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Express Service Technician

WALKER HONDA
09.2018 - 06.2025
  • Enhanced customer satisfaction by providing timely and efficient express services.
  • Ensured accurate documentation of all services performed, maintaining comprehensive records for future reference.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Attended factory-sponsored training classes to enhance knowledge and skills.
  • Performed routine maintenance tasks such as oil changes, tire rotations, and filter replacements with precision and care.
  • Utilized advanced diagnostic equipment to accurately identify issues and determine appropriate solutions.
  • Communicated effectively with customers, addressing concerns and providing detailed explanations of services performed.

Education

GED -

Aiken Optional
Alexandria, LA
05-2002

Skills

  • Brake servicing
  • Tire rotations
  • Engine repair
  • Automotive diagnostics
  • Fluid replacement
  • Alignment adjustments
  • Steering system expertise
  • Emission control
  • Transmission service
  • Battery testing
  • Tire changing and rotation
  • Oil changes
  • Brake systems
  • Safety compliance
  • Multi-point inspection
  • Fluid checks

Timeline

Express Service Technician

WALKER HONDA
09.2018 - 06.2025

GED -

Aiken Optional

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