Steven Wilson
Mission Viejo,CA
Summary
Results-focused Security Officer with experience in conflict resolution and compliance enforcement. Demonstrated ability to promptly respond to incidents and maintain detailed activity logs, ensuring safety and security of personnel and property.
Overview
16
16
years of professional experience
2001
2001
years of post-secondary education
Work History
Security Officer
Reliable Security Service
Columbus, Ohio
08.2023 - 08.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
- Maintained detailed logs of daily activities, incidents, and observations for records.
- Collaborated with law enforcement during investigations to support safety protocols.
- Provided excellent customer service while addressing visitor inquiries and concerns.
Produce Clerk
Hills Market
Columbus, OH
02.2024 - 07.2024
- Monitored stock levels and reported shortages to the management team promptly.
- Operated equipment for cutting, weighing, and packaging produce accurately.
- Conducted regular inspections of produce for spoilage or damage and removed items as needed.
- Rotated produce items to ensure freshness.
- Organized displays of fresh fruits and vegetables in the store.
- Loaded, unloaded and moved heavy products using material loading equipment.
Crew Member
Trader Joe's
Napa, California
04.2008 - 04.2023
- Assisted customers with product selections and inquiries daily.
- Maintained store cleanliness and organized merchandise on shelves.
- Collaborated with team members to ensure efficient checkout processes.
- Handled cash register operations and processed customer transactions accurately.
- Restocked inventory and monitored product freshness regularly.
- Supported new crew members through training and onboarding processes.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
San Clemente High School
San Clemente, CASkills
- Customer relationship management
- Conflict resolution
- Compliance enforcement
- Problem solving
- Effective communication
Timeline
Produce Clerk
Hills Market
02.2024 - 07.2024
Security Officer
Reliable Security Service
08.2023 - 08.2024
Crew Member
Trader Joe's
04.2008 - 04.2023
San Clemente High School