Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Timeline
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Steven  Woodruff

Steven Woodruff

Head Custodian
Concord,NC

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Head Custodian

Charlotte Mecklenburg School System
Charlotte, NC
02.2021 - Current
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Reported vandalism or other damage to property to supervisor.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Collected, sorted and transported recyclable materials.
  • Organized daily cleaning schedules for custodial team.
  • Checked in and stocked inventory throughout facility.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Supervised supplies in inventory and submitted reorder requests.

Fleet Service Agent

Piedmont American Airlines
Charlotte , NC
12.2017 - 02.2021
  • Guided planes for all arrivals and departures with strong focus on safety.
  • Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
  • Documented all required information regarding cargo weight and destination.
  • Deiced aircraft and guided to proper gate and runway positions.
  • Supported cargo mobility and contingency operation to spearhead [Type] programs.
  • Determined method of shipment and prepared bills of lading, invoices and other shipping documents
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Assembled containers and crates used to transport large items such as vehicles or machines.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Identified issues, analyzed information and provided solutions to problems.
  • Improved operations through consistent hard work and dedication.
  • Received and processed stock into inventory management system.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.

Executive Driver, Team Lead

Commonwealth Worldwide Transportation
New York , NY
10.2005 - 01.2018
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Reported on updates to project specifications and progress.
  • Tracked receipts, employee hours and inventory movements.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Participated in cross-functional team-building activities.
  • Coached team members in techniques necessary to complete job tasks.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Audited team performance and compliance with [Type] and [Type] standards.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Directed and supervised team of [Number] engaged in [Type] and [Type] development.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.

Education

Bachelor of Science - Business

Strayer University
Washington, DC
07.2019 - Current

No Degree - Certificate in Precision Pipeline Solutions

Orange County Community College
New York
06.2016 - 08.2016

Associate of Arts - Business

Borough of Manhattan Community College
New York

GED -

University of The State of New York
New York
07.1997 - 07.1997

Skills

Chemical cleaners

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Accomplishments

  • Promoted from Custodian to Head Custodian after just three months of employment.

Affiliations

  • Paradigm 360 A C T Coaching

Software

Data Entry

Certification

[CPR] Child CPR AED, Infant CPR

Timeline

[CPR] Child CPR AED, Infant CPR

07-2021

Head Custodian

Charlotte Mecklenburg School System
02.2021 - Current

Bachelor of Science - Business

Strayer University
07.2019 - Current

Fleet Service Agent

Piedmont American Airlines
12.2017 - 02.2021

No Degree - Certificate in Precision Pipeline Solutions

Orange County Community College
06.2016 - 08.2016

Executive Driver, Team Lead

Commonwealth Worldwide Transportation
10.2005 - 01.2018

GED -

University of The State of New York
07.1997 - 07.1997

Associate of Arts - Business

Borough of Manhattan Community College
Steven WoodruffHead Custodian