Overview
Work History
Education
Skills
Timeline
Generic

Steven Yatrousis

East Providence,RI

Overview

6
6
years of professional experience

Work History

Manager of Championship Administration

Mass Golf
01.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with member club staff, volunteers and customers.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Championship Coordinator

Mass Golf
01.2020 - 12.2022
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.

P.J. Boatwright Intern

USGA
05.2018 - 11.2019
  • Sorted and organized files, spreadsheets, and reports.
  • Collaborated with senior management on new initiatives to build confidence.
  • Explored new technologies and approaches to streamline processes.

Education

Bachelor of Arts - Economics

University of Connecticut
Storrs, CT
05.2018

Skills

  • Operations Management
  • Expense Tracking
  • Financial Management
  • Performance Management
  • Business Administration
  • Staff Development
  • Business Planning
  • Budget Control

Timeline

Manager of Championship Administration

Mass Golf
01.2023 - Current

Championship Coordinator

Mass Golf
01.2020 - 12.2022

P.J. Boatwright Intern

USGA
05.2018 - 11.2019

Bachelor of Arts - Economics

University of Connecticut
Steven Yatrousis