I am a self driven and highly motivated individual looking for employment and a chance to grow with your company. I possess friendly communication and customer service skills. I am efficient working alone or in groups. I can handle high stress situations and managing a team of individuals.
Overview
13
13
years of professional experience
Work History
Budtender
Herbs House
Ballard, WA
06.2022 - Current
Processed transactions using a point-of-sale system.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained up-to-date knowledge of store merchandise and policies.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Logistics Coordinator
Tigers Global Logistics
03.2018 - Current
Worked in transportation of goods
Processes orders and oversees cycle of order fulfillment
Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely
Communicated daily with our clients via phone and email to ensure all requests and any issues were addressed and resolved as quickly as possible
Managed a team of four to make sure orders were picked, packed and shipped correctly and on time
Knowledge of shipping items through FedEx, UPS, ONTRAC and Amazon
Both domestic and international shipments
Assistant Manager
MOD Pizza
Ballard, WA
03.2018 - 07.2022
Resolved conflicts between team members in an effective manner.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Organized training sessions for new hires to familiarize them with the workplace environment.
Ensured compliance with safety regulations and company policies.
Library Assistant-Collections
Martin County Board of County Commissioners
02.2011 - 03.2018
Provide details on the library's facilities, materials, media and services available to our patron's enjoyment and education
Instruct patrons in the use of media and equipment and make recommendations of the same
Aide in establishing rules, procedures and policies for staff and patrons at the branch
Create promotional programs for the patrons
Maintain the record collection by placing orders as necessary; compile and maintain suspension list; compile and maintain reserved books, and take cash for services and fines
Order new materials, process new materials, schedule and plan our libraries book clubs and process all the Interlibrary loans(Worldshare)
Education
High School Diploma -
Indian River SC
05.2007
Bachelor of Science - Biology
Indian River State College
Skills
Excellent communication skills
Outstanding public speaking abilities
Exceptional customer service
Ability to multitask
Good physical stamina
Ability to handle emergency and unexpected situations
Proficient in Microsoft Office, iOS, and Google products
Philanthropy
Coordinated volunteers and created a project development for a young Non-Profit to help provide community pride; Led volunteers in themed park bench construction; handled the entire process from ordering supplies; construction; painting to placement and completion. (Arabi, LA)
Portola Beautician Day, sponsored by the Portola Rotary Club: Worked to beautify the city's downtown area by removing debris and weeds and by planting flowers and sustainable vegetation. (Portola, CA)
Life Savers of Martin County: Served on the Goombay Committee to raise awareness and funds to benefit the Mother Baby ward at Martin Memorial Hospital. (Stuart, Florida)
Awards
Team motivator, 2010- AmeriCorps National Civilian Community Corps