Summary
Overview
Work History
Education
Skills
eagle scout
Timeline
Generic

Steven E. Harper Jr,

Martinsburg,WV

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Delivery Driver/warehouse

Wholesale TIre
06.2016 - 12.2022
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Successfully avoided time delivery delays by carefully planning best routes.

Homeland Security Officer

US Security Associates
05.2012 - 06.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Miss Utility Worker

UtiliQuest LLC
04.2008 - 06.2012
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Completed daily maintenance tasks in record time to maximize productivity.
  • Performed routine, preventative maintenance of utility systems on water lines, valves and meters.
  • Trained other personnel in proper maintenance and repair of utility systems.
  • Verified that all safety procedures were followed while working on utility systems.
  • Responded to emergency calls for utility repairs and troubleshooting.
  • Efficiently and safely operated [Type] machines after checking changing daily work orders.
  • Communicated with customers to address identified issues and provide updates on repairs.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Executed tasks within time and budget constraints.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Wrote and revised maintenance procedures.
  • Located underground utilities

Education

High School Diploma -

Walkersville High School
Walkersville, MD
06.1989

Skills

  • Freight Expertise
  • Double-Trailer Driving
  • Local Routes Understanding
  • Map Reading Skills
  • Financial Records
  • Pallet Jack Operation
  • Route Logs
  • Customer Experience
  • GPS and Route Planning
  • Knowledge of State Roads and Highways
  • GPS Applications
  • Customer Needs Assessments
  • Customer Service
  • Vehicle Inspection
  • Forklift Operation
  • Time Management
  • Basic Math Skills
  • Order Picking and Processing
  • Experienced Manual Transmission Driver
  • Responsible Driver
  • Pre-Trip and Post-Trip Inspections
  • Local Delivery
  • Customer Response
  • Verbal and Written Communication

eagle scout

2nd black eagle scout in Frederick Md

Timeline

Delivery Driver/warehouse

Wholesale TIre
06.2016 - 12.2022

Homeland Security Officer

US Security Associates
05.2012 - 06.2015

Miss Utility Worker

UtiliQuest LLC
04.2008 - 06.2012

High School Diploma -

Walkersville High School

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Steven E. Harper Jr,