Kathie Kurtz
Yelm,WA
Summary
Very professional, friendly, hard-working, punctual, and organized person.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Delivery Driver/Warehouse
Empro working at IMC parts authority
Tacoma, WA
06.2025 - Current
- Delivered parts efficiently to various locations ensuring timely service.
- Managed routing and logistics to optimize delivery schedules.
- Communicated with warehouse staff regarding inventory and delivery updates.
- Received daily delivery instructions and route assignments from dispatch.
- Assisted warehouse personnel in packing orders when necessary.
- Assist with checking in freight and putting it away
Merchandiser/Retail Sales Associate/Driver, Warehouse Orders
O'Reilly Auto Parts
Lakewood, WA
04.2022 - 06.2025
- Deliver parts to local O'Reilly stores and businesses, and pick up any returns.
- Answer phones and answer any questions about stock checks, when parts were shipped out of the warehouse, direct calls, recordkeeping, and help dispatch drivers.
- checking in freight, doing returns, stocking warehouse, helping customers.
- Cash handling for customers retail and commercial accounts
- Maintained a clean and organized work environment at all times.
- Organized displays according to company standards and specifications.
- Developed visual displays that enhanced product visibility and customer engagement.
- Conducted inventory audits to maintain accurate stock levels and minimize shrinkage.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Built product displays and placed appropriate signage for merchandise.
- Assisted customers with locating desired items within store locations.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Miscellaneous Jobs
Miscellaneous
Orting, Washington
01.2004 - 01.2010
- From 2004 to 2010 I acquired skills in;
- Costumer service
- Telemarketing
- Debt collecting
- Gas station clerk
- Nursing home receptionist and cna training.
92A Automated Logistic Specialist
u.s army national guard
Waterloo, IA
05.2005 - 07.2008
- Trained to stock, ship, and receive supplies in and out of warehouses.
- Verify and update all types of driver's licenses.
- Trained to work on and with old computer formats.
- Establishing and maintaining automated and manual documents for all reports.
- Locating, cataloging, and keeping records for all incoming and outgoing stock.
Call Center Agent
Ross telemarketing and pennicle debt collecting
New Hampton, Iowa
01.2007 - 05.2008
- Make multiple calls a day everything from debt collecting to insurance roadside assistance.
- Managed inbound calls to address customer inquiries and concerns.
- Provided accurate information about services and promotions to customers.
- Trained new agents on call handling procedures and best practices.
Education
Medical Billing & Coding
Penn foster online
Lakewood, WA 05.2009 - 10.2010
GED -
Bates Technical College
Tacoma, WASkills
- Route planning
- Inventory management
- Customer service
- Logistics
- Shipping and packaging
- Clean driving record
- Payment collection
- Clean MVR
- Database management
- Freight expertise
- Dispatch communication
- Valid Driver's license
- Attention to detail
- Time management
- Dependable and reliable
- Record keeping
Certification
Driver's License, 12/01/06 to 04/30/25
Languages
English, Fluent
Personal Information
Timeline
Delivery Driver/Warehouse
Empro working at IMC parts authority
06.2025 - Current
Merchandiser/Retail Sales Associate/Driver, Warehouse Orders
O'Reilly Auto Parts
04.2022 - 06.2025
Medical Billing & Coding
Penn foster online
05.2009 - 10.2010
Call Center Agent
Ross telemarketing and pennicle debt collecting
01.2007 - 05.2008
92A Automated Logistic Specialist
u.s army national guard
05.2005 - 07.2008
Miscellaneous Jobs
Miscellaneous
01.2004 - 01.2010
GED -
Bates Technical College