Steven K. Watkins
Bowie,MD
Summary
Detail-oriented professional with a background in retail and reprographics. Proven ability to assist customers with product knowledge and maintain organized merchandise displays. Seeking to leverage adaptability and problem-solving skills to contribute positively to team success.
Overview
1
1
year of professional experience
Work History
Sales Associate
Risse Brothers School Uniforms
Lanham, Maryland
06.2026 - 08.2026
- Welcomed customers warmly upon entry to create a positive shopping atmosphere. and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection and sizing to ensure satisfaction and improve shopping experience.
- Helped customers choose proper school uniforms and sizes.
- Answered customer questions with product knowledge and support.
- Maintained organized merchandise displays to enhance customer engagement. and organized for easy customer access.
- Worked with team members to restock inventory on a regular basis.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Reprographics Operator
Color Pro
Upper Marlboro, Maryland
12.2025 - 06.2026
- Operated high-volume digital printers to deliver diverse reprographic projects on time.
- Prepared print jobs aligned with client specifications to ensure quality and satisfaction.
- Performed regular maintenance on printing equipment to support quality output.
- Maintained cleanliness and organization of work area to promote productivity.
- Used digital imaging equipment, including scanners, copiers, and printers.
- Completed routine service on reprographic equipment.
- Assembled customer orders for scanning, copying, and printing services, enhancing overall workflow efficiency.
- Provided finishing support, including binding, laminating, folding, and cutting.
Education
Bachelor of Science - Business
Coppin State University
Baltimore, MD05-2030
Skills
- Customer service excellence
- Sales strategies
- Product knowledge
- Product display management
- Inventory control
- Retail operations management
- Team collaboration
Affiliations
- Volunteer Work - Served as a missionary to underprivileged communities in Jamaica.
- Member of High School Varsity Track Team
- Member of High School Varsity Soccer Team
Timeline
Sales Associate
Risse Brothers School Uniforms
06.2026 - 08.2026
Reprographics Operator
Color Pro
12.2025 - 06.2026
Bachelor of Science - Business
Coppin State University