Steven L. Reese

• Collaborated with claims department and industry anti-fraud organizations to resolve claims.
• Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
• Conducted day-to-day administrative tasks to maintain information files and process paperwork.
• Interviewed claimants and witnesses to gather factual information.
• Verified insurance claims and determined fair amount for settlement.
• Finalized claim files for insurance claim payment release.
• Researched claims and incident information to deliver solutions and resolve problems.
• Prepared summaries of damage, payments and policy coverage.
• Investigated and processed property insurance claims for policyholders.
• Over 300 claims paid and resolved.

• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
• Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages.
• Developed effective techniques to mitigate losses.
• Scoped and photographed 21 properties in 21 days for defects and damage.
• Prepared comprehensive reports to negotiate purchase price and repair of properties.
• Used Xactimate to compile estimates for personal property and structure damage.
• Performed 21 field investigations of damaged properties in 21 days.
• Coordinated and managed field investigations, outside engineers, contractors, and cause and origin experts.
• Conducted day-to-day administrative tasks to maintain information files and process paperwork.
• Examined claims forms and other records to determine insurance coverage.
• Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
• Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
• Researched claims and incident information to deliver solutions and resolve problems.
• Negotiated property settlement agreements to resolve disputes.
• Investigated and assessed damage to property and reviewed property damage estimates.

• Inspectors on demand 50+ inspections
• Inspected property and contacted writing adjuster while inspecting and showed all damages to property for estimate to be written.
• Sketched home measurements for adjuster in Xactimate.

Coordinate work assignments to my team, and have them completed in a timely manner.

• In charge of coordination of budget funds
• Create ideas for promotions and marketing
• Oversee negotiations of all contracts of company
• In charge of booking and show deposits
• 1 on pop single sales billboard charts for 3 weeks, Nov
• 2007/#3 on hip hop albums billboard charts for 4 weeks, July

• To recruit young NFL prospects
• 20 yrs old 1st NFL player drafted