Steven L. Waits
Edmond,OK
Summary
Results-driven leader with expertise in team leadership, sales analysis, and revenue generation. Proven ability to mentor staff and optimize workflows to exceed sales targets.
Overview
39
39
years of professional experience
Work History
Dillards Department Store
Oklahoma City, Oklahoma
06.2001 - Current
- Coordinated staff schedules to optimize workflow across departments.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Worked closely with sales associates to complete tasks.
- Performed opening and closing duties as part of management team and handled cash management.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Monitored daily sales figures to track trends in customer buying behavior.
- Lead and manage a team of up to 21 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Conducted regular performance reviews to monitor progress of individual employees.
Department Manager
Macy's
Oklahoma City , Oklahoma
09.1997 - 06.2001
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Developed and maintained relationships with buyers, vendors and replenishment team to maximum profit potential.
Department Manager
Macys Department Store
Escondido, San Diego, Palm Desert, California
08.1987 - 09.1997
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Worked closely with sales associates to complete tasks.
- Monitored daily sales figures to track trends in customer buying behavior.
Education
Some College (No Degree) - Business Administration
College of The Desert
Palm Desert, CA01-1987
Skills
- Revenue generation
- Sales analysis
- Merchandising strategies
- Team leadership
- Staff mentoring
- Problem solving
- Effective communication
- Time management
- Analytical thinking
- Multitasking Abilities
Timeline
Dillards Department Store
06.2001 - Current
Department Manager
Macy's
09.1997 - 06.2001
Department Manager
Macys Department Store
08.1987 - 09.1997
Some College (No Degree) - Business Administration
College of The Desert