To obtain a position to utilize my skills, while going with the company and increasing my knowledge.
Overview
10
10
years of professional experience
Work History
Customer Service Representative / Transportation Aide
FOUR POINTS by SHERATON KCI AIRPORT
03.2023 - Current
Greet all guests and coordinate all aspects of guest services
Ensure guest satisfaction
Register guests and verify reservations
Distribute room keys
Answers phone calls courteously
Transport guests too and from KCI airport upon request safely
Assist with handling guest luggage
Inspect shuttle prior for safe transport for all guest.
Customer Service Representative
EVERTS AIR CARGO / CARGO SHIPPING
07.2020 - 03.2023
Assisted customers in flight schedules and planes used for shipping
Weighed items and gave accurate timing for shipments
Communicated with other Airports to receive information on flight landings for customers shipments
Input information and relayed information back to customers, for accurate shipping details
Collected payment information for customer shipment
Attended meetings, assisted management with ways to better customer satisfaction.
Behavior Management Aide / Laundry Services
SOUTH OAKS HOSPITAL
10.2018 - 05.2020
Provide behavioral and clinical support services for clients with psychiatric and drug dependency diagnoses
Address behavior management safety needs, support emotional and social needs, give academic support, and implement behavioral improvement plans under the direction of the Registered Nurse
Report any change in condition for timely clinical assessment
Document all aspects of care services provided
Provide all aspects of laundry services for residents to include; laundry pick-up and delivery on scheduled days
Operating facility washer / dryer to clean and sanitize both facility linen and resident clothing
Followed CDC guidelines and Facility policy to ensure all infection control standards were met.
Cell Phone Sales / Cashier / Stock
WALMART
09.2014 - 10.2018
Attracting Potential buyers, identifying their needs, recommending products, answering to customer questions, and placing orders
Ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change
Managing inventory, adding price tags to items and putting products on shelves according to an organized system.
Education
Skills
Customer and Personal Service
Time Management
Clerical experience
English/Writing
Communication / Conflict resolution
Timeline
Customer Service Representative / Transportation Aide