Stevens Charles

• promoted good team relationships and an upbeat/cheerful and friendly work environment
• Engaged with associates to both better understand how to further improve them as well as help them to understand their work environment and processes
• Trained over 100+ Associates many of which are now top performers at our warehouse
• Assisted team with operational policies and procedures to drive services.
• Extensive knowledge on sort planning and operations
• i have been an ambassador for over a year and am now training for Process Assistant
• i also have comprehensive knowledge on the role of process assistant which i have been training for about 6 months+

- Mentored new hires with an emphasis on job productivity and safety

- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.

-Aided in operations and filled in for the role of "admin"

• Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
• Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
• Enhanced customer satisfaction by providing efficient and accurate transactions.
• Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.