Stevens Taylor
Baton Rouge,LA
Summary
Proven leader and effective communicator, adept at training and coaching teams across Amazon, Walmart, and McDonald's to enhance performance and reduce product damage. Skilled in productivity and sales, with a knack for fostering cross-cultural understanding and marketing insights. Achieved significant improvements in employee satisfaction and operational efficiency through targeted learning solutions and hands-on guidance. Very nice, fast paced, understanding, and focused.
Overview
4
4
years of professional experience
Work History
Stow Ambassador
Amazon
Baton Rouge, LA
06.2024 - Current
- Reduced product damage rates by following proper handling procedures during the stow process.
- Teaching new hires how to properly stow along with all the other procedures that are required with stowing.
- Retraining older (3 months+) associates that don’t meet the proper criteria.
- Have taught water spider classes to give stow associates the opportunity to help the amazon community in more then in just one way.
- Have coached and documented in the system the employees who have received extra instruction as needed.
- Have trained the individuals who were selected from other roles (decant/pick) who have transferred over to stow department.
Produce Associate
Walmart
Prairieville, LA
01.2023 - 02.2024
- Stocked fruits and vegetables and removed old or poor quality products.
- Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
- Checked for outdated and overripe grocery items and removed from inventory.
- Kept tidy and organized area to comply with cleanliness standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Deli Associate
Target
Baton Rouge, LA
05.2023 - 12.2023
- Reduced product damage rates by following proper handling procedures during the stow process.
- Teaching new hires how to properly stow along with all the other procedures that are required with stowing.
- Retraining older (3 months+) associates that don’t meet the proper criteria.
- Have taught water spider classes to give stow associates the opportunity to help the amazon community in more then in just one way.
- Have coached and documented in the system the employees who have received extra instruction as needed.
- Have trained the individuals who were selected from other roles (decant/pick) who have transferred over to stow department.
Crew Trainer
McDonald's
Baton Rouge, LA
03.2021 - 04.2023
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Improved employee satisfaction with regular feedback sessions and tailored coaching.
Education
Woodlawn High
Baton Rouge, LASkills
- Exceptional communication
- Effective negotiation
- Sales proficiency
- Cross-cultural understanding
- Marketing knowledge
Accomplishments
In personal life was in the Louisiana all state jazz band for 3+ years including 2 2nd chairs 1 1st chair and offers in scholarship through the band programs including 2 full rides but was unable to go due to personal circumstances so chose to work instead.
Timeline
Stow Ambassador
Amazon
06.2024 - Current
Deli Associate
Target
05.2023 - 12.2023
Produce Associate
Walmart
01.2023 - 02.2024
Crew Trainer
McDonald's
03.2021 - 04.2023
Woodlawn High