Milca Medrano Avelino
Reading,PA
Summary
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Skilled at managing supplies, cleaning work areas and monitoring safety concerns in the interests of children and team members.
Overview
2
2
years of professional experience
Work History
Stow Ambassador
Amazon
10.2023 - 02.2024
- Safely stacked items to maximize space within acceptable safety limits.
- Assisted customers with locating merchandise and providing product information.
- Supported continuous improvement initiatives by providing feedback on potential areas of improvement within the stow process.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Associate
Adavance Auto Parts
03.2022 - 09.2023
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed customer relations through communication and helpful interactions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Science - Nursing
Antillean Adventist University
Mayaguez,PR06.2019
Skills
- Bilingual
- Childcare
- Adaptability
- Communication
- Reliable and Responsible
- Cross-cultural understanding
- Quantity checking
- Critical Thinking
- Quick Learner
- Visual Inspection
- Active Listening
Timeline
Stow Ambassador
Amazon
10.2023 - 02.2024
Associate
Adavance Auto Parts
03.2022 - 09.2023
Bachelor of Science - Nursing
Antillean Adventist University