Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven De Los Santos

Pawtucket,RI

Summary

Accomplished Technician Sales Associate at Staples, recognized for enhancing customer satisfaction through expert troubleshooting and repair skills. Demonstrated exceptional attention to detail and multitasking abilities, leading to a 20% increase in sales. Proven track record in training and collaboration, driving team success and operational efficiency.

Overview

2
2
years of professional experience

Work History

Technician Sales Associate

Staples
05.2023 - Current
  • Operated and maintained equipment for efficient product assembly and packaging.
  • Diagnosed technical issues and performed repairs to minimize downtime.
  • Trained new team members on operational procedures and safety protocols.
  • Collaborated with inventory management to ensure stock availability and accuracy.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Sales Associate

Staples
05.2023 - 12.2024
    • Assisted customers with product selection, enhancing overall shopping experience.
    • Maintained knowledge of current promotions and sales strategies to drive customer engagement.
    • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
    • Collaborated with team members to meet daily sales goals and improve store performance.

Education

High School Diploma -

Charles E Shea High School
Pawtucket, RI
06.2021

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Installation and repair
  • Troubleshooting

Languages

Spanish
Native or Bilingual

Timeline

Technician Sales Associate

Staples
05.2023 - Current

Sales Associate

Staples
05.2023 - 12.2024

High School Diploma -

Charles E Shea High School