Stevie Kurtz
O'Neill,NE
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Licensed Cosmetologist
Self-employeed/ Kay's Hair Studio
O'Neill, NE
06.2010 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Herberger's
Great American Group
Norfolk, NE
05.2009 - 12.2012
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Public Service Employee
San Bernardino County
San Bernardino, CA
07.2004 - 09.2009
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
- Collaborated with park staff to develop and implement effective visitor management strategies.
- Coordinated volunteer activities during special events or clean-up days, fostering community involvement in the parks system.
- Managed time efficiently, balancing daily tasks with any unexpected situations that arose throughout the day.
Education
Bachelor of Science - Psychology
Peru State College
Peru05.2024
Skills
- Team collaboration capabilities
- Adaptive Problem Solving
- Customer Service
- Critical Thinking
- Friendly, Positive Attitude
- Dependable and Responsible
- Organization and Time Management
- Multitasking
- Computer Skills
Timeline
Licensed Cosmetologist
Self-employeed/ Kay's Hair Studio
06.2010 - Current
Herberger's
Great American Group
05.2009 - 12.2012
Public Service Employee
San Bernardino County
07.2004 - 09.2009
Bachelor of Science - Psychology
Peru State College