Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stevie-Nicole Myers

Columbus,Ohio

Summary

I am a self-motivated, team oriented, dedicated to success manager with seven years experience in the e-commerce industry while working in team member and leadership roles. I am quick to learn and have the demonstrated ability to adapt to situations while supporting the goals and objectives of the organization. It is my belief that I would be an asset to your organization and would welcome the opportunity to further discuss my qualifications.

Overview

5
5
years of professional experience

Work History

MULTI-CLIENT OUTBOUND SUPERVISOR

Radial Inc.
Groveport, OHIO
12.2023 - Current
  • Supervise the day to day activities in accordance to the SOP's, holding a team of associates accountable to standards of safety, quality, and productivity
  • Manage 5 client operations while ensuring SLAs are met
  • Consistently look for ways to improve operational areas or functions for better performance metrics
  • Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat, and DOT
  • Responsible for the associate level of safety, quality, and productivity Performance
  • Plan and coordinate shift activities to ensure adherence to standards
  • Participates in the Recruiting and Selection process procedures
  • Conducts performance reviews and implements corrective action as appropriate.

OPERATIONS SUPERVISOR

Dollar Shave Club
Grove City, OHIO
05.2021 - 12.2023
  • Managed day to day operations of over 50 employees over six departments in an e-commerce distribution center
  • Processed payroll and time off requests
  • Conducted performance reviews and attendance/performance counseling
  • Interviewed potential applicants to fill open positions within operations as needed
  • Lead daily tool box meetings with workforce, and second shift leadership to ensure understanding of daily work load requirements
  • Implemented new policies in 5S/Process improvement areas while working closely with the Focus Improvement management
  • Managed conversion lists for associates in the 'temp to hire' process.

ON-SITE PRODUCTION SUPERVISOR

Premier Staffing
Grove City, OHIO
06.2020 - 05.2021
  • Oversaw associates in a Light Assembly Production area
  • Checked and ensured leads for quality and quantity of product
  • Managed all associate records to ensure proper cost was obtained for the benefit of the company and client
  • Reconciled nightly reports and man-hours
  • Kept hourly production reports
  • Responsible for accurate information on payroll, including managing time clock credentials/employee profiles
  • Responsible for improving the performance of the team in all aspects through coaching and performance reviews
  • Executed monthly safety training for all associates
  • Provided excellent communication skills for production efficiency and customer relations.

PROBLEM SOLVING LEAD

Torrid Distribution Center
West Jefferson, OHIO
02.2019 - 06.2020
  • Packing department team member cross-trained in multiple areas throughout the operation
  • Coordinated with Supervisor to troubleshoot problems and develop successful solutions
  • Helped team handle high-volume work by prioritizing tasks and organizing supplies
  • Managed shipments utilizing WMS while ensuring a steady workflow is maintained
  • Troubleshoot and process issues with initiative and knowledge of WMS (HighJump, Compass/CORS, and Lightning Pick)
  • Prevented accidents with consistent safety leadership, removing hazards, encouraging safe behaviors and contributing ideas as a part of the safety committee.

Education

HIGH SCHOOL DIPLOMA -

Hamilton Township Alternative Academy
06.2015

Skills

  • Performance Management
  • Problem Solving
  • Project Management
  • Conflict Resolution
  • Staff Training
  • Quality Assurance
  • Inventory Control
  • Strategic Planning
  • Process Improvement
  • Warehouse Management Systems (WMS)
  • HighJump CORS Compass, Exacta, Manhattan 13, SCI Reporting
  • Excel, Microsoft Word, Google Sheets, Sharepoint
  • ADP, Workforce, Workday

References

References available upon request

Timeline

MULTI-CLIENT OUTBOUND SUPERVISOR

Radial Inc.
12.2023 - Current

OPERATIONS SUPERVISOR

Dollar Shave Club
05.2021 - 12.2023

ON-SITE PRODUCTION SUPERVISOR

Premier Staffing
06.2020 - 05.2021

PROBLEM SOLVING LEAD

Torrid Distribution Center
02.2019 - 06.2020

HIGH SCHOOL DIPLOMA -

Hamilton Township Alternative Academy

Similar Profiles

CREATE PROFILE
Stevie-Nicole Myers