Summary
Overview
Work History
Education
Skills
Timeline
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Stevie Scott

Humboldt,IA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Recruiting and Retention NCO

Iowa Army National Guard
Fort Dodge, IA
05.2023 - Current
  • Developed and executed recruiting plans to ensure unit strength requirements were met.
  • Organized and facilitated recruitment events such as career fairs, open houses, and other community outreach activities.
  • Collaborated with the marketing team to create effective recruiting materials for print and digital media campaigns.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Informed job applicants of duties and responsibilities, compensation and benefits.

Customer Service Representative

Hopkins Inusrance Inc.
Pocahontas, IA
02.2022 - 05.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Home Health Aide

UnityPoint
Fort Dodge, IA
12.2020 - 02.2022
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.

Patient Care Technician

UnityPoint Trinity Regional Medical Center
Fort Dodge, IA
01.2017 - 06.2020
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Conducted safety rounds regularly to ensure safe environment for patients.

Education

Associate of Arts -

Iowa Central Community College
Fort Dodge
06-2020

Skills

  • Workforce Planning
  • Recruitment Planning
  • Cultural Competency
  • Talent Acquisition
  • Employee Engagement
  • Security Clearance
  • Interview Techniques
  • Social Media Recruiting
  • First Aid Training
  • Report Generation

Timeline

Recruiting and Retention NCO

Iowa Army National Guard
05.2023 - Current

Customer Service Representative

Hopkins Inusrance Inc.
02.2022 - 05.2023

Home Health Aide

UnityPoint
12.2020 - 02.2022

Patient Care Technician

UnityPoint Trinity Regional Medical Center
01.2017 - 06.2020

Associate of Arts -

Iowa Central Community College

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Stevie Scott