Steviona Mcdonald
Kansas City,MO
Summary
Detail-oriented Housekeeping Supervisor experienced in managing efficient housekeeping operations to support guest needs. Delivered high-quality service through effective problem-solving, strong time management, and collaborative teamwork. Focused on enhancing guest satisfaction by proactively addressing inquiries and resolving issues within policy guidelines.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Housekeeping Supervisor
Best Western
Liberty, MO
07.2025 - 08.2026
- Inspected guest rooms and public areas for quality assurance and compliance.
- Supervised daily housekeeping operations to maintain cleanliness standards.
- Trained staff on proper cleaning techniques and safety procedures.
- Coordinated schedules for housekeeping staff to ensure adequate coverage.
- Managed inventory of cleaning supplies and equipment for effective operations.
- Addressed guest requests and concerns promptly to enhance satisfaction.
Tutor
Hyde School
Chillicothe, MO
03.2025 - 05.2025
- Maintained detailed records of student grades and progress on weekly assignments to track academic development
- Fostered a safe, positive learning environment that accommodated diverse individual learning styles
- Developed academic strategies to improve student self-sufficiency
- Developed tailored academic strategies to enhance student self-sufficiency and learning outcomes
- Designed academic curriculum for a small group 15 Adults
Package Handler
CKS Warehouse
Kansas City, MO
02.2022 - 03.2023
- Handled packages for shipping and receiving
- Managed receiving and shipping processes efficiently
- Conducted product inspections for quality assurance
Lead EVS Technician
Research Medical Center
Kansas City, MT
11.2018 - 12.2019
- Supervised daily cleaning operations in patient care areas.
- Trained staff on proper sanitation procedures and equipment use.
- Ensured compliance with infection control standards and regulations.
- Conducted routine inspections to maintain cleanliness and safety standards.
Education
ServSafe Food Protection Manager. - Culinary Arts
Hyde School
03.2025 - 07.2025
High Set Equivalency -
Hyde High School
Chillicothe, MOSkills
- Cleaning procedures
- Quality control
- Inventory management
- Schedule coordination
- Team leadership
- Guest service enhancement
- Client relations
- Time management
- Attention to detail
- Effective communication
Certification
Culinary Arts, Serv-safe, Chillicothe MO, 03/01/25, 07/01/25
Timeline
Housekeeping Supervisor
Best Western
07.2025 - 08.2026
ServSafe Food Protection Manager. - Culinary Arts
Hyde School
03.2025 - 07.2025
Tutor
Hyde School
03.2025 - 05.2025
Package Handler
CKS Warehouse
02.2022 - 03.2023
Lead EVS Technician
Research Medical Center
11.2018 - 12.2019
High Set Equivalency -
Hyde High School