Stirling Matheson
Clearfield
Summary
I've worked answering phones and helping customers, learning how to please people and effectively deal with their needs in a speedy fashion both on the phone and in person. I've gained experience working with a team to achieve a common goal in a stressful environment doing so with effective results. I worked as a laborer for Westech Industrial Electric, assisting journey men and apprentices on construction sites. For close to five years I've worked as a youth worker, working at a therapeutic boarding school with youths 14- 20 years old. Mentoring them, providing an environment conducive to their safety, and success in the world. I worked in Metal Trades as Laborer, assisting journeymen and apprentice plumbers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Metal Trades
Palmer Christiansen Company
07.2023 - 11.2023
- Assisting journey men Plumbers in installation, carrying material, using building blueprints to set up hangars for pipe
- Do whatever possible to keep everyone on task.
Youth Worker
Waterfall Canyon Academy
10.2018 - 07.2023
- I worked with young adults aged 14-20 at a therapeutic boarding, teaching them daily living skills, like how to cook, clean, and take care of their personal hygiene
- Taught them skills relevant to being out in the community, Manners, how to work, and interact with people safely
- Provided them with a safe, and conducive environment for therapy
- I did this through applying the techniques and teachings of AEGIS for de - escalation both physically and verbally to protect students from each other and themselves
- I worked closely with their therapists, sat in during sessions with particular students, who and go rapport with and would help the session go more smoothly, bridging the gap of understanding and trust between the student and their therapist.
Laborer
Westech Industrial Electric
03.2016 - 01.2017
- Duties included: Assisting journey men and electrical apprentices on the jobsite, did manual labor like digging trenches to run conduit.
- Pulled wire from one area to the next.
- Assembled outlet boxes with conduit running to and from. Did the basic wiring.
- Cleaned and maintained the construction site, worked using power tools to accomplish the task.
Agent
SSI GROUP
09.2015 - 05.2016
- Duties included: Calling people on the phone, survey them and following a script, using the tone of my voice to sound desirable so they recipient will want to take the survey.
Education
High school or equivalent -
Clearfield High School
Clearfield, UT06.2015
Skills
- MANUAL LABOR (3 years)
- CUSTOMER SERVICE (3 years)
- RECEPTIONIST (Less than 1 year)
- RETAIL SALES (Less than 1 year)
- WELDING (Less than 1 year)
- Manufacturing
- Assembly
Certification
- CPR/First Aid, 07/01/21, 07/01/22, How to do CPR correctly and respond to choking and other hazard in the work place.
- Food handlers permit, 10/01/18, 10/01/21, How to handle and serve food safely.
Additional Information
- SKILLS
- Attention to detail production work
- Welding Manual Labor
- Power tools Exceptional customer service
- Verbal De Escalation
- Physical De Escalation
- Handling Stressful environments
- Building Rapport with clients
Personal Information
- Title: Youth Worker
- Work Permit: Authorized to work in the US for any employer
Timeline
Metal Trades
Palmer Christiansen Company
07.2023 - 11.2023
Youth Worker
Waterfall Canyon Academy
10.2018 - 07.2023
Laborer
Westech Industrial Electric
03.2016 - 01.2017
Agent
SSI GROUP
09.2015 - 05.2016
High school or equivalent -
Clearfield High School
- CPR/First Aid, 07/01/21, 07/01/22, How to do CPR correctly and respond to choking and other hazard in the work place.
- Food handlers permit, 10/01/18, 10/01/21, How to handle and serve food safely.
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