St. Ives Gamble
Information Technology Analyst
Vacaville,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology Analyst position. Ready to help team achieve company goals. I'm passionate about continuously learning more in the IT field and supporting people to solve their technical problems. I’m currently studying for the CompTIA A + certification.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
School Age Teacher
Kiddie Academy
Vacaville, United States
03.2021 - Current
- Used learning stations to incorporate colors, shapes and textures to help students develop communication skills and build relationships.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
- Utilized study guides and interactive study tools to increase standardized test scores.
- Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
Sales Associate
Macy's
Walnut Creek, CA
06.2009 - 06.2016
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Solved customer challenges by offering relevant products and services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Arts - Theater Arts
San Francisco State University
San Francisco, CA 01.2018 - 05.2020
Skills
Problem-solving skills
Data Entry
Developing security plans
Network administration
Software updates
Device configuration
Issue troubleshooting
Technical Support
Complaint resolution
Certification
Google IT Support Professional Certificate
Timeline
Google IT Support Professional Certificate
12-2021
School Age Teacher
Kiddie Academy
03.2021 - Current
Bachelor of Arts - Theater Arts
San Francisco State University
01.2018 - 05.2020
Sales Associate
Macy's
06.2009 - 06.2016