St Julious Baker Jr.
Kingman,AZ
Summary
Accomplished IT field engineer and desktop support administrator with 10+ years of experience supporting critical healthcare and federal systems. Proven expertise in site surveys, network analysis, and secure system deployment for VA and healthcare facilities nationwide. Public Trust–an eligible professional skilled in NIST, HIPAA, and RMF compliance, ensuring alignment with government standards and data protection policies. Adept at managing complex IT environments, performing infrastructure assessments, and delivering scalable technical solutions that support continuity, security, and compliance. In addition to accepting Leadership roles whenever needed.
Proficient Field Engineer skilled in technical support and risk management. Delivered comprehensive site reports and developed SOPs, ensuring adherence to federal standards and enhancing operational integrity in telecom networks.
Overview
10
10
years of professional experience
5
5
Certification
Work History
Site Survey Field Engineer
BTI
08.2024 - 08.2025
- - Conducted nationwide VA clinic site surveys for telecom and IT infrastructure upgrades.
- - Performed RF signal testing, line-of-sight analysis, and equipment inventory for federal telecom networks.
- - Ensured compliance with federal standards and NIST cybersecurity frameworks during deployments.
- - Created comprehensive site reports for VA network planning and upgrades.
- - Developed SOPs aligning with organizational and DoD/VA policy for consistent operational integrity.
Field Engineer
Cone Health
07.2021 - 08.2024
- - Delivered technical support across 5 hospitals and 100+ administrative facilities.
- - Managed SCCM imaging, Intune configurations, and AD account migrations.
- - Conducted HIPAA-compliant IT infrastructure operations, ensuring secure patient data handling.
- - Supported Office 365 and enterprise software across 500+ endpoints.
- - Deployed and maintained encrypted endpoints using BitLocker and McAfee tools.
Field Service Engineer
Omnicell
12.2019 - 10.2020
- - Installed and configured hospital automation systems for supply management.
- - Supported 250+ technicians across regional networks under HIPAA-compliant procedures.
- - Collaborated with internal and external teams to ensure system readiness and compliance.
Field Tech Senior Associate
NTT Data / Guardian Life
04.2018 - 01.2020
- - Provided end-user and infrastructure support, imaging 200+ laptops weekly using SCCM.
- - Ensured adherence to DoD and corporate cybersecurity policies (VPN, Citrix, AWS).
- - Conducted risk mitigation through endpoint protection, antivirus deployment, and encryption.
Desktop Support Specialist
Suburban Community Hospital
02.2016 - 03.2018
- - Led EPIC deployment across the hospital network, including user and printer mapping.
- - Enforced NIST and HIPAA security standards for healthcare IT operations.
- - Created process documentation and user guides to streamline system transitions.
Education
A.A.S. - PC Networking and Application Specialist
Micro-Tech Learning Center
East Orange, NJDiploma - Audio Engineering
Center for the Media Arts
New York, NYCertificate - Electronic Technology Technician
Essex County College
Newark, NJSkills
- Experienced with service management and remote support applications
- SCCM and Intune expertise
- Skilled in managing multiple operating systems, including Windows and macOS
- Cisco VoIP and VPN proficiency
- Risk management and assessment
- Smartphone and tablet troubleshooting
Certification
- - CompTIA Security+ (DoD 8570 Compliant)
- - Check Point Certified Security Principles Associate (CCSPA)
- - Google IT Security Certificate
- - CIW Web Security Specialist
- - CIW Network Technology Associate
- - CompTIA A+ Certified Service Professional
- - Radio Frequency Awareness safety [Certificate #0000400662465]
- - OSHA 10-Hour Construction Course
Languages
English
Interests
- DIY and Home Improvement
- Hiking
- Camping
- Backpacking
Timeline
Site Survey Field Engineer
BTI
08.2024 - 08.2025
Field Engineer
Cone Health
07.2021 - 08.2024
Field Service Engineer
Omnicell
12.2019 - 10.2020
Field Tech Senior Associate
NTT Data / Guardian Life
04.2018 - 01.2020
Desktop Support Specialist
Suburban Community Hospital
02.2016 - 03.2018
Diploma - Audio Engineering
Center for the Media Arts
Certificate - Electronic Technology Technician
Essex County College
A.A.S. - PC Networking and Application Specialist
Micro-Tech Learning Center
Keywords for Federal Roles
Public Trust | DoD 8570 | CompTIA Security+ | NIST 800-53 | HIPAA | RMF | FISMA | SCCM | Intune | Active Directory | VA Clinics | IT Field Engineering | Site Surveys | Network Infrastructure | Information Security | Federal Contractor | Incident Response | Technical Support | Compliance | System Hardening | Endpoint Protection | Windows Server | Desktop Support