Storee Carbone

Dedicated and detail-oriented Safety Coordinator and Assistant Project Manager with over 5 years of experience in the electrical contracting industry. Proven track record in implementing safety protocols, ensuring compliance with OSHA and industry standards, and supporting project management tasks to deliver projects on time and within budget. Skilled in risk assessment, team coordination, and stakeholder communication, with a commitment to fostering safe and efficient work environments at Pro-Master Electric.

• Developed and enforced comprehensive safety programs, reducing workplace incidents by 20% through regular training and audits.
• Conducted site inspections to ensure compliance with OSHA, NEC, and local regulations, achieving 100% compliance in annual audits.
• Assisted in managing electrical projects valued up to $2.5M, coordinating with subcontractors, suppliers, and clients to meet project deadlines and specifications.
• Prepared and maintained project documentation, including schedules, budgets, and progress reports, JHA's, Safety Meeting Notes and Tool Box Talks improving project tracking efficiency and record keeping.
• Responsible for onboarding all employees on safety best practices, including PPE usage, Confined Space, Fall Protection, Trenching & Excavation, Aerial/Scissor Lift, OSHA-10 trainings before sending out to the field.
• Responsible for Safety Plan of Action, Emergency Action Plans, Site-Specific Plans for all school district jobs.
• Supported project managers in resource allocation and scheduling, ensuring on-time completion of 95% of projects.
• Responsible for Company OSHA reporting
• Highly involved and apart of the Safety Board Committee at IEC Dallas and attending all monthly meetings covering OSHA compliance rules and regulations
• Company Notary for all lien waivers, pay applications for monthly draws, and legal obligations
• Proficient in Contract reviews and redlines to work orders that benefit company obligations.
• Responsible for recruiting new employees and finding talent that best fits our Core Values
• Responsible for reviewing and submitting Submittals under Division 26.
• Responsible for maintaining Man Power Summary and filling in the gaps with additional man power when needed
• Certified in: NFPA 70E, OSHA-10, OSHA-30, Fall Protection, Ergonomics, Confined Space, CPR AED First Aid

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Managed all social media presence and portfolie of service rendered
• Design and built bid jobs
• Oversaw general health of plants and flowers
• Lawn Care Maintenance - mowing, trimming, flowerbed installs, etc.
• Manages Quickbooks software

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Coached team members to deliver hospitable, professional service while adhering to set service models.
• Managed escalated calls with diplomacy, successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.
• Evaluated individual performance metrics to identify areas of improvement, providing targeted coaching to boost results.
• Enhanced team productivity through regular coaching, feedback, and performance evaluations.
• Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
• Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
• Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Reduced employee turnover by cultivating a supportive culture focused on professional growth opportunities and recognition of achievements.
• Collaborated with IT department to implement new CRM system, enhancing data management and customer interaction tracking.