Stormy Boyt
Tampa,FL
Summary
Hello, I'm Stormy! I'm a motivated recent college graduate with a degree in Web Design & Internet Services Technology, and have a passion for web and graphic design. I'm eager to bring a fresh perspective and a strong work ethic to a dynamic design team, while continuing to develop and apply my creative skills in a professional setting.
Overview
15
15
years of professional experience
Work History
Grounds Operations & Sanitation Hostess
Seaworld Parks and Entertainment
02.2018 - Current
- Collaborated with colleagues to handle guest inquiries promptly, resulting in improved guest satisfaction ratings.
- Contributed to efficient crowd control by directing guests and providing accurate wait time information.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Communicated respectfully with diverse populations of guests, demonstrating adaptability in various situations.
- Resolved guest concerns professionally, demonstrating empathy and commitment to exceeding expectations.
- Maintained strong knowledge of emergency protocols, responding quickly and effectively during unexpected situations or incidents within the park setting.
- Increased park cleanliness by diligently performing routine maintenance tasks and addressing issues promptly.
- Demonstrated leadership skills by training employees new to the company or employees cross training within in my department.
Ride Operations Hostess
Seaworld Parks and Entertainment
08.2013 - 01.2015
- Collaborated with fellow team members to provide efficient and seamless ride operations for all guests.
- Participated in regular safety meetings to stay up-to-date on industry standards and best practices for ride operations.
- Improved guest experience by quickly addressing concerns and answering questions about ride operations.
- Trained new ride operators on safety procedures and ride operations.
- Enhanced guest experience by providing friendly and informative assistance during ride operations.
- Prioritized guest safety by diligently checking ride restraints and monitoring ride operations.
- Collaborated with team members to efficiently manage wait times and maintain smooth ride operations.
- Monitored weather conditions closely, adjusting ride operations as necessary to ensure guest safety at all times.
Church Volunteer
Town ‘N Country Christian Academy
08.2009 - 05.2011
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Participated in youth mentorship programs, guiding young people in their spiritual journeys and personal development.
- Collaborated with fellow volunteers on beautification projects around the church property, maintaining an inviting atmosphere for all visitors.
- Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
- Managed inventory of church supplies to ensure availability for all activities.
- Assisted in creating weekly sermon presentations using PowerPoint.
Education
Associate of Applied Science - Web Design-Internet Services
Hillsborough Community College
Tampa, FL2024
Credit Certification in Digital Media/Multimedia Video Production - Digital Media
Hillsborough Community College
Tampa, FL2023
Credit Certification in Digital Media/Multimedia Web Production - Digital Media
Hillsborough Community College
Tampa, FL2023
High School Diploma -
Town ‘N Country Christian Academy
Tampa, FL2012
Skills
- Patience and Empathy
- Effective Multitasking
- Conflict Resolution
- Guest Engagement
- Software Proficiency in Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe After Effects, Adobe Premiere Pro, Articulate, Audacity, PowerPoint, Excel, and Microsoft Word
- Computer Language Proficiency in CSS and HTML
Timeline
Grounds Operations & Sanitation Hostess
Seaworld Parks and Entertainment
02.2018 - Current
Ride Operations Hostess
Seaworld Parks and Entertainment
08.2013 - 01.2015
Church Volunteer
Town ‘N Country Christian Academy
08.2009 - 05.2011
Associate of Applied Science - Web Design-Internet Services
Hillsborough Community College
Credit Certification in Digital Media/Multimedia Video Production - Digital Media
Hillsborough Community College
Credit Certification in Digital Media/Multimedia Web Production - Digital Media
Hillsborough Community College
High School Diploma -
Town ‘N Country Christian Academy
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