Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stormie Gilley

Cheney,WA

Summary

Proven leader with a track record of fostering customer loyalty and enhancing business growth at Mitchells Harvest Foods. Excelled in inventory management and customer relations, significantly improving store environment and staff performance. Skilled in money handling and team motivation, consistently delivering exceptional results through strategic planning and effective communication. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

5
5
years of professional experience

Work History

Assistant Manager/Accounting

Mitchells Harvest Foods
01.2022 - Current
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Handled cash transactions accurately, ensuring proper accounting and minimal discrepancies.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Member Service Specialist

Cheney Federal Credit Union
04.2021 - 01.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Established strong relationships with members to foster loyalty and trust, contributing to a high retention rate.
  • Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.

Cashier

Mitchells Harvest Foods
02.2019 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Cheney Home School, Cheney, WA
Cheney, WA
06.2018

Skills

    Money Handling

    Customer Relations

    Team motivation

    Product and service knowledge

    Staff Supervision

    Retail Operations

    Patience and Empathy

    Work Ethic and Integrity

Timeline

Assistant Manager/Accounting

Mitchells Harvest Foods
01.2022 - Current

Member Service Specialist

Cheney Federal Credit Union
04.2021 - 01.2022

Cashier

Mitchells Harvest Foods
02.2019 - 04.2021

High School Diploma -

Cheney Home School, Cheney, WA

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Stormie Gilley