Stormie Hocker
Blair,OK
Summary
Working mom looking to provide a different life for my family. Well-organized with solid experience coordinating with insurance providers and patients to address any issues. I am eager to learn and grow in the field of insurance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
10.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Pharmacy Technician
Walmart Pharmacy
09.2021 - 10.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
High School Diploma -
Altus High School
Altus, OK05.2011
Skills
- Problem-solving skills
- Workflow Optimization
- Insurance Billing
- HIPAA
- Customer Service
- Certified Pharmacy Technician (CPhT)
- Analytical Thinking
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Life and Health producer
Timeline
Personal Shopper
Walmart
10.2023 - Current
Pharmacy Technician
Walmart Pharmacy
09.2021 - 10.2023
High School Diploma -
Altus High School