Stormie White
New York,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excited to join the Cash APP Organization to contribute to the Compliance Specialist Team and provide meaningful impact
Overview
15
15
years of professional experience
Work History
Logistics Specialist
United States Post Office
New York, NY
07.2013 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Analyzed data from multiple sources to systematically document work and results.
- Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Adhered to deadlines in optimizing regulatory and operational performance.
Senior Customer Service Specialist
Best Buy
Lawrence, NY
08.2010 - 07.2013
- Answers inbound calls and tickets from clients to provide prompt , accurate service includes ,dispatch request ,troubleshooting , and problem escalation.
- Delegated daily tasks to team members to optimize group productivity.
- Facilitate services such as proceeding orders, contest competitor pricing , consulting and offering service to new and previous orders, that clients want and value.
- Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
Client Service Specialist
JCPenney
Garden City, NY
11.2008 - 01.2010
- Ensured operating standards were met based on corporate service objectives by completing friendly and accurate processing of all transactions.
- Handled the logistics and stock preparations necessary to ensure teams are able to provide customers with the latest fashion trends and merchandise.
- Satisfied all cashier duties as well as assisting management in counting, balancing and organizing all cash draws.
- Adhered to financial services security and audit procedures.
Education
High School Diploma -
Far Rockaway High School
06.2007
Associate of Arts -
Nassau Community College
Skills
- Service desk Management
- Attention to detail
- Multitasking
- Knowledge base
- Incident Management
- Technical Support
- Customer support
- Telecommunication skills
- System implementation
- Policy management
- Issue and conflict resolution
- Time Management
- Shipment coordinating
- Import/export requirements knowledge
- Validating supplies
- Overseeing deliveries
- Inventory management procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Logistics Specialist
United States Post Office
07.2013 - Current
Senior Customer Service Specialist
Best Buy
08.2010 - 07.2013
Client Service Specialist
JCPenney
11.2008 - 01.2010
High School Diploma -
Far Rockaway High School
Associate of Arts -
Nassau Community College