Stosh reed
Belleair beach,Florida
Summary
Dynamic hospitality professional with a friendly demeanor and strong organizational skills, honed at Columbia Restaurant. Proven ability to enhance customer satisfaction through effective communication and problem-solving in high-pressure situations. Recognized for maintaining a welcoming atmosphere and supporting team success, ensuring a seamless dining experience for all guests.
Overview
3
3
years of professional experience
Work History
Takeout
Columbia Restaurant
Clearwater, FL
08.2023 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Host
Columbia Restaurant
Clearwater, FL
06.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Dunedin High School
Dunedin, FL06.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Computer skills
- Organizational skills
Timeline
Takeout
Columbia Restaurant
08.2023 - Current
Host
Columbia Restaurant
06.2022 - Current
Dunedin High School