Compassionate, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Nursing
Lee Health
01.2016 - 06.2024
Leader two inpatient hospital units, General Surgery and Ortho Spine
Approximately 150 FTEs total
Oversaw the daily operations of the nursing departments including staffing, scheduling, budgeting, and resource allocation
Monitored inpatient bed use, facilities and staff to provide optimal use of resources
Conducted recruitment and retention activities to develop highly skilled nursing team
Analyzed trends in patient care activities such as medication errors or falls within the facility
Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary
Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team
Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift
Collaborated with physicians and other healthcare providers to coordinate patient care plans
Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed
Facilitated communication between departments within the hospital setting to improve efficiency
Developed and implemented nursing policies, procedures, and protocols to ensure patient safety
Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis
Have rebuilt unit cultures to have ownership and autonomy.
Clinical Supervisor
Lee Health
01.2014 - 01.2016
Supervisor of Neuro PCU
Monitored inpatient bed use, facilities and staff to provide optimal use of resources
Collaborated with multi-disciplinary staff to improve overall patient care
Coordinated with nurse director to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues
Actively sought out continuing education opportunities related to clinical practice areas
Provided direct supervision of clinical staff, including orientation, training and development of employees.
Registered Nurse, Neurological
Lee Health
02.2011 - 01.2014
Advocated for patients by supporting and respecting basic rights, values and beliefs
Oversaw patient admission and discharge processes to coordinate related paperwork
Administered medications, tracked dosages and documented patient conditions
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans
Created, implemented and evaluated patient care plans with medical team
Trained and mentored new RNs on best practices, hospital policies and standards of care
Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
Detention Screener
Department of Juvenile Justice
08.2008 - 02.2011
Organized paperwork according to established protocols and guidelines
Recorded detailed notes regarding each screening session including any necessary changes or updates
Participated in quality control reviews of data entry processes for accuracy purposes
Interviewed and watched each individual to assess demeanor and look for suspicious behavior
Worked with cross-functional teams to achieve goals
Tracked cases and managed electronic and physical records and created new case files
Prepared daily reports on cases processed during each session of court
Updated records after each hearing or trial was concluded.
Director of Operations / Case Manager
AMIkids Day Treatment Program
05.2005 - 08.2008
Maintained accurate records of all client contacts including session notes, assessments
Presented student behavioral data during IEP meetings to determine plan changes and progress
Utilized positive reinforcement strategies such as verbal praise and reward systems to increase desired behaviors
Enhanced students' physical, behavioral and social skills through class activities
Evaluated student needs to provide helpful resources and support
Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls
Developed referral networks for community resources available for behavioral health services
Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities
Defined and communicated rules and enforced through approved disciplinary methods
Coached students in developing adaptive coping skills to manage stressors in their lives
Supported family members by providing information on local support groups
Advocated for clients by obtaining information regarding treatment options and clinical status
Maintained accurate case records and documentation according to agency guidelines
Provided crisis intervention support for clients in emergency situations
Developed trusting relationships with social services, health care providers and governmental agencies
Educated clients about mental health conditions, medications and self-care techniques
Consulted with staff on resolution of complex service issues
Conducted home visits to assess the safety of living environments for clients
Attended court hearings as a representative of the organization when needed.
Staff Counselor
Three Springs Inc
Blue Ridge, GA
05.2004 - 02.2005
Provided crisis intervention support for clients in emergency situations
Promoted a safe and inclusive environment within the program setting, ensuring that all individuals felt respected and valued throughout the process.
Maintained detailed documentation of client progress, ensuring accurate records and facilitating communication among team members.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Assisted clients in identifying and setting goals to promote positive behavior development.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Implemented strategies to reduce anxiety and stress levels in clients.