Strephon O'Brien
Tulsa
Summary
Dynamic logistics operations manager with extensive experience overseeing teams of over 100 associates, consistently driving performance to meet organizational KPIs during peak seasons. Proven leader of high-performing teams in fast-paced environments, maintaining strict adherence to safety, quality, and productivity standards. Ready to transition into a sales role that leverages strong leadership skills, exceptional interpersonal abilities, and a client-centric approach. Seeking an opportunity within a forward-thinking company that values results-driven strategies, operational excellence, and fosters a culture of continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Outbound Fulfillment Supervisor
Southern Glazers Wine and Spirits
12.2024 - Current
- Managed a team of 40+ associates and maintained compliance in all safety, productivity, and quality standards.
- Utilized SAP and other resource planning software.
- Interviewed qualified candidates and contributed to the hiring process.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Exceeded production goals and objectives by following strict procedures.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Enforced team adherence to safety regulations and protocols.
- Developed and implemented strategies to improve team productivity and efficiency.
L5 Area manager
Amazon
04.2022 - 04.2023
- Managed, mentored, and motivated hourly workforce of 100+ associates.
- Managed safety, quality, productivity, and customer delivery promises.
- Collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Managed high volume operations.
- Implemented processes managing safety, quality, and productivity initiatives.
- Promoted a healthy work environment driven by associate engagement and recognition.
- Thought critically while analyzing real time data to drive real time results.
- Promoted cost effective quality and work productivity standards.
- Transformed underperforming teams into productive, profitable teams.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
L4 Area Manager
Amazon
07.2021 - 03.2022
- Led and motivated a team of 100+ associates, fostering a positive work environment and achieving an increase in productivity.
- Coached and mentor associates, facilitating their professional development and contributing to a reduction in turnover.
- Managed performance reviews and provided constructive feedback.
- Monitored and analyzed key performance indicators (KPIs) like pick rates, pack times, and shipping errors, using data to drive performance improvements.
- Partnered with other Area Managers and Process Assistants to share best practices and implement network-wide improvements.
Auditing Clerk
iHeartRadio
06.2020 - 04.2021
- Verified the accuracy and completeness of data, identifying and correcting discrepancies to ensure data integrity.
- Collaborated with cross-functional teams to ensure smooth data flow and support various initiatives.
- Performed regular data cleaning and validation tasks to maintain data quality and consistency.
Event planner/Sales
IDL Ballroom
09.2016 - 05.2020
- Managed event logistics and operations.
- Coordinated with participating vendors during event planning.
- Established working relationships with clients by organizing various events.
Education
Bachelor of Arts - Digital communication/Graphic Design
The University of Tulsa
05.2019
Skills
- Operations Management
- Leadership
- Communication
- Presenting
- Public Speaking
- Sales Planning
- Strategic Planning
- Conflict Resolution
- Inventory Management
- Organization
- Critical Thinking
- Team Building
- Data Analytics
- Performance Monitoring
Certification
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Adobe Creative Suite (Illustrator, Photoshop, Premiere)
- SAP Enterprise Resource Planning
Languages
Spanish
Full Professional
Timeline
Outbound Fulfillment Supervisor
Southern Glazers Wine and Spirits
12.2024 - Current
L5 Area manager
Amazon
04.2022 - 04.2023
L4 Area Manager
Amazon
07.2021 - 03.2022
Auditing Clerk
iHeartRadio
06.2020 - 04.2021
Event planner/Sales
IDL Ballroom
09.2016 - 05.2020
Bachelor of Arts - Digital communication/Graphic Design
The University of Tulsa
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