Results driven Manager with superior customer service strengths seeks well established organization with superior production and service that are committed to exceeding customer exceptions. A leader employees will emulate to ensure superior customer service is provided.
Manage technical and safe completion of customer vehicle maintenance and repairs. Emphasis on meeting customer time constraints accurate diagnosis of vehicle symptoms and educate customer on additional maintenance to maintain life of vehicle.
Oversee daily operations managing a staff of 75 employees. Responsibilities including Administrative, Personnel Issues, Human Resource, Policy & Procedures, Payroll
Managed various offices in Midwest for large consumer lending company. Responsible for proper staffing, internal auditing, credit extension analysis, collections