Stuart Walker
Arvada,CO
Summary
Mission statement: Looking to translate the skills I’ve gained across several different fields into a more career focused role within a company that matches my personal values of elevating the communities it serves. I adhere to the Rotarian mission statement of "Service Above Self". I seek self-fulfillment from my career and to do "good" for the communities I am a part of.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Caregiver
Griswold Homecare
Boulder , CO
2021.11 - 2022.01
- Provided excellent in-home care for elderly clients
- Maintained proper standards of care for clients suffering from dementia, limited mobility, limited speech/communication, lack of companionship, and general household care, when needed
- Learned from standardized elder care courses that outline how to maintain HIPAA confidentiality, provide personal care and companionship, provide in-home caregiving and cleaning, and information modules on Alzheimer's and Dementia patients.
Amazon Partner
Iconic Logistics
Thornton , CO
2021.10 - 2021.11
- Prepared for and executed daily deliveries averaging 200+ stops and over 250 packages
- Handled customer packages with personal care and obeyed safety protocols for weight limits and maximum daily driving hours
- Followed safety measures for vehicle pre-trip inspections, defensive driving, and on-time delivery for 100% of packages daily
- Maintained the Amazon SMILES promise, providing exceptional customer service for each delivery, no matter how simple or complicated.
KYC Analyst
BNY Mellon
Pittsburg , PA
2020.10 - 2020.11
- Coordinated and tracked periodic reviews for international Corporate Trust account clients
- Ensured that KYC files were in compliance with company policy, US Banking regulations, and various Local Requirements based on the country of origin for clients
- Provided training and education to business units; and liaise with Compliance and Legal departments and senior management
- Implemented risk based data tracking and data analysis in preparation for Quality Assurance review.
Compliance Analyst
ADP
Augusta , GA
2019.10 - 2020.10
- Global Money Movement & Complaince - GMMC, Performed ‘Know Your Client’ (KYC) analysis company wide for US ADP clients (Independent work)
- Analyzed clients per GMMC policies and collaborated with contacts in all business units company wide (Interdepartmental work)
- Implementation for KYC Canada - Testing for the Q1 2020 rollout of a company wide project to provide ADP products and services to Canadian businesses
- Provided both small and large business services to KYC Canada clients (Small group work)
- Managed daily/monthly data tracking for the US & IndiaComplaince teams (Medium group work).
Administrative Assistant
University of South Carolina Aiken
Aiken , SC
2018.10 - 2019.04
- Served as the first point of contact for all traffic (in-person, phone, email) for the Financial Aid Office; answered all general inquiries for students, parents, and staff and made the decision about when to escalate an issue
- Supervised four student workers – assign tasks and evaluate work
- Maintained accurate and timely office records and filing systems
- Assisted in the processing of financial aid applications and external mailings.
Office Manager
University of South Carolina Aiken
Aiken , SC
2018.07 - 2018.10
- Operated independently as a Designated School Official, created and maintained federal documentation for prospective, newly-admitted, and current international students and alumni
- Advised international students on United States International Study law, including how to maintain their legal status in the US
- During a leadership transition, took on the responsibilities of the department director, including co-managing Fall 2018 orientation for international students
- Designed and implemented programs to educate USCA students on international study.
Teller
Vantage West Credit Union
Tucson , AZ
2017.11 - 2018.06
- Managed personal banking transactions, including cashing checks, processing loan payments, balancing teller drawers, handling night deposits, and catching and correcting discrepancies
- Entrusted with close-of-business reconciliation, including securing member personal information, fine counting the branch vault
- Collaborated with the training department to produce Ultipro courses and training videos for member-facing staff
Public Relations/Marketing Intern
Aiken Electric Cooperative
Aiken , SC
2016.08 - 2017.06
- Implemented and maintained a monthly employee newsletter Designed advertisements for local events sponsored by the company.
- Organized community events, including local scholarship programs, and assisted with the company’s Annual Meeting.
- Collaborated with team members to help expand marketing channels.
- Shadowed professionals in different situations to increase marketing knowledge.
- Designed dynamic posters and digital media for sales and advertising.
Administrative Assistant/Mail Courier
City of Aiken, Parks & Recreation
Aiken , SC
2014.05 - 2015.08
- Maintained purchasing reports for Parks & Recreation branches
- Point of contact for other departments, including IT and Finance
- Made daily bank deposits averaging $5,000 ($20,000 during holiday season).
- Operated vehicle safely in highly congested areas with no traffic violations.
- Tracked delivery information, mileage and fuel use while on shift.
Manager/Senior Game Advisor
GameStop
Aiken , SC
2009.10 - 2014.01
- Interviewed, hired, and trained employees for retail positions
- Provided patient customer service when issues were escalated
- Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.
- Proven track record exceeding sales goals and customer satisfaction ratings.
- Looked for ways to improve customer experience, sales and store operation.
- Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
Education
Bachelor of Arts - Communication & Media Studies
University of South Carolina Aiken
Aiken, SC 2010.08 - 2017.05
Certificate in Nuclear Fundamentals - undefined
Aiken Technical College
2021.01 - 2021.09
Skills
Adobe Creative Suite
Timeline
Caregiver
Griswold Homecare
2021.11 - 2022.01
Amazon Partner
Iconic Logistics
2021.10 - 2021.11
Certificate in Nuclear Fundamentals - undefined
Aiken Technical College
2021.01 - 2021.09
KYC Analyst
BNY Mellon
2020.10 - 2020.11
Compliance Analyst
ADP
2019.10 - 2020.10
Administrative Assistant
University of South Carolina Aiken
2018.10 - 2019.04
Office Manager
University of South Carolina Aiken
2018.07 - 2018.10
Teller
Vantage West Credit Union
2017.11 - 2018.06
Public Relations/Marketing Intern
Aiken Electric Cooperative
2016.08 - 2017.06
Administrative Assistant/Mail Courier
City of Aiken, Parks & Recreation
2014.05 - 2015.08
Bachelor of Arts - Communication & Media Studies
University of South Carolina Aiken
2010.08 - 2017.05
Manager/Senior Game Advisor
GameStop
2009.10 - 2014.01