Stuart Walker
Arvada,CO
Summary
Mission statement: Looking to translate the skills I’ve gained across several different fields into a more career focused role within a company that matches my personal values of elevating the communities it serves. I adhere to the Rotarian mission statement of "Service Above Self". I seek self-fulfillment from my career and to do "good" for the communities I am a part of.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Caregiver
Griswold Homecare
Boulder, CO
11.2021 - 01.2022
- Provided excellent in-home care for elderly clients
- Maintained proper standards of care for clients suffering from dementia, limited mobility, limited speech/communication, lack of companionship, and general household care, when needed
- Learned from standardized elder care courses that outline how to maintain HIPAA confidentiality, provide personal care and companionship, provide in-home caregiving and cleaning, and information modules on Alzheimer's and Dementia patients.
Amazon Partner
Iconic Logistics
Thornton, CO
10.2021 - 11.2021
- Prepared for and executed daily deliveries averaging 200+ stops and over 250 packages
- Handled customer packages with personal care and obeyed safety protocols for weight limits and maximum daily driving hours
- Followed safety measures for vehicle pre-trip inspections, defensive driving, and on-time delivery for 100% of packages daily
- Maintained the Amazon SMILES promise, providing exceptional customer service for each delivery, no matter how simple or complicated.
KYC Analyst
BNY Mellon
Pittsburg, PA
10.2020 - 11.2020
- Coordinated and tracked periodic reviews for international Corporate Trust account clients
- Ensured that KYC files were in compliance with company policy, US Banking regulations, and various Local Requirements based on the country of origin for clients
- Provided training and education to business units; and liaise with Compliance and Legal departments and senior management
- Implemented risk based data tracking and data analysis in preparation for Quality Assurance review.
Compliance Analyst
ADP
Augusta, GA
10.2019 - 10.2020
- Global Money Movement & Complaince - GMMC, Performed ‘Know Your Client’ (KYC) analysis company wide for US ADP clients (Independent work)
- Analyzed clients per GMMC policies and collaborated with contacts in all business units company wide (Interdepartmental work)
- Implementation for KYC Canada - Testing for the Q1 2020 rollout of a company wide project to provide ADP products and services to Canadian businesses
- Provided both small and large business services to KYC Canada clients (Small group work)
- Managed daily/monthly data tracking for the US & IndiaComplaince teams (Medium group work).
Administrative Assistant
University of South Carolina Aiken
Aiken, SC
10.2018 - 04.2019
- Served as the first point of contact for all traffic (in-person, phone, email) for the Financial Aid Office; answered all general inquiries for students, parents, and staff and made the decision about when to escalate an issue
- Supervised four student workers – assign tasks and evaluate work
- Maintained accurate and timely office records and filing systems
- Assisted in the processing of financial aid applications and external mailings.
Office Manager
University of South Carolina Aiken
Aiken, SC
07.2018 - 10.2018
- Operated independently as a Designated School Official, created and maintained federal documentation for prospective, newly-admitted, and current international students and alumni
- Advised international students on United States International Study law, including how to maintain their legal status in the US
- During a leadership transition, took on the responsibilities of the department director, including co-managing Fall 2018 orientation for international students
- Designed and implemented programs to educate USCA students on international study.
Teller
Vantage West Credit Union
Tucson, AZ
11.2017 - 06.2018
- Managed personal banking transactions, including cashing checks, processing loan payments, balancing teller drawers, handling night deposits, and catching and correcting discrepancies
- Entrusted with close-of-business reconciliation, including securing member personal information, fine counting the branch vault
- Collaborated with the training department to produce Ultipro courses and training videos for member-facing staff
Public Relations/Marketing Intern
Aiken Electric Cooperative
Aiken, SC
08.2016 - 06.2017
- Implemented and maintained a monthly employee newsletter Designed advertisements for local events sponsored by the company.
- Organized community events, including local scholarship programs, and assisted with the company’s Annual Meeting.
- Collaborated with team members to help expand marketing channels.
- Shadowed professionals in different situations to increase marketing knowledge.
- Designed dynamic posters and digital media for sales and advertising.
Administrative Assistant/Mail Courier
City of Aiken, Parks & Recreation
Aiken, SC
05.2014 - 08.2015
- Maintained purchasing reports for Parks & Recreation branches
- Point of contact for other departments, including IT and Finance
- Made daily bank deposits averaging $5,000 ($20,000 during holiday season).
- Operated vehicle safely in highly congested areas with no traffic violations.
- Tracked delivery information, mileage and fuel use while on shift.
Manager/Senior Game Advisor
GameStop
Aiken, SC
10.2009 - 01.2014
- Interviewed, hired, and trained employees for retail positions
- Provided patient customer service when issues were escalated
- Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.
- Proven track record exceeding sales goals and customer satisfaction ratings.
- Looked for ways to improve customer experience, sales and store operation.
- Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
Education
Bachelor of Arts - Communication & Media Studies
University of South Carolina Aiken
Aiken, SC 08.2010 - 05.2017
Certificate in Nuclear Fundamentals - undefined
Aiken Technical College
01.2021 - 09.2021
Skills
Adobe Creative Suite
Windows and iOS Operating Systems
PeopleSoft
Microsoft Office Suite
Google Suite
LexisNexis
Video Editing Software (Sony Vegas, iOS systems, etc)
Community Management
Social Media Management
Timeline
Caregiver
Griswold Homecare
11.2021 - 01.2022
Amazon Partner
Iconic Logistics
10.2021 - 11.2021
Certificate in Nuclear Fundamentals - undefined
Aiken Technical College
01.2021 - 09.2021
KYC Analyst
BNY Mellon
10.2020 - 11.2020
Compliance Analyst
ADP
10.2019 - 10.2020
Administrative Assistant
University of South Carolina Aiken
10.2018 - 04.2019
Office Manager
University of South Carolina Aiken
07.2018 - 10.2018
Teller
Vantage West Credit Union
11.2017 - 06.2018
Public Relations/Marketing Intern
Aiken Electric Cooperative
08.2016 - 06.2017
Administrative Assistant/Mail Courier
City of Aiken, Parks & Recreation
05.2014 - 08.2015
Bachelor of Arts - Communication & Media Studies
University of South Carolina Aiken
08.2010 - 05.2017
Manager/Senior Game Advisor
GameStop
10.2009 - 01.2014