Summary
Overview
Work History
Education
Skills
Related
Timeline
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Sua Aviles

Loma Linda,CA

Summary

Dedicated and energetic team leader whose goal in any work setting is to motivate and provide a helping hand whenever needed. Highly experienced in customer satisfaction, resolution and communication skills. Thrives in fast-paced environments, remaining composed during stressful moments. Reliable and punctual worker, always willing to learn new skills to become more useful to the company and management. Actively seeking to branch out in the job market, to expand expertise and learn new ones, preferably ones that will help advance career goals as a veterinarian.

Overview

3
3
years of professional experience

Work History

Team leader

Jack in the Box
Redlands , CA
01.2025 - 08.2026
  • Supervised team members to ensure high-quality customer service.
  • Trained new staff on food preparation and safety procedures.
  • Managed inventory levels and organized stock for efficient service.
  • Ensured cleanliness throughout the store for optimal guest experience
  • Resolved customer complaints swiftly and effectively to maintain satisfaction.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.

Cashier

Juice It Up!
Redlands, California
01.2024 - 01.2025
  • Maintained cleanliness and organization of the juice bar and surrounding areas.
  • Assisted customers in selecting menu items based on preferences and dietary needs.
  • Handled cash, credit, and gift card transactions with attention to detail.
  • Engaged customers with friendly service to enhance their experience at the juice bar.
  • Stocked inventory supplies to ensure availability of ingredients for daily operations.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Opened and closed the store when required , efficiently performing all opening and closing duties .

Education

Bachelor of Science - Biology

California Baptist University
Riverside, CA
08-2024

Skills

  • Customer service
  • Team leadership
  • Staff training
  • Inventory management
  • Food safety protocols
  • Customer relationship management
  • Stock organization

Related

  • 40 shadowing hours completed at Doctors in Italy summer program in Florence, Italy. Observed Dr. Serena, equine veterinarian based in Italy, as she cared for horses, goats and sheep. Learned how to vaccinate horses, perform ultrasounds, and how to perform routine examinations. Also learned how to assess animals of bigger size and weight.
  • 60 volunteering hours completed at Humane Society of San Bernardino. As a recovery volunteer, learned how to remove patients from the surgery table and transfer them to their kennels safely and wake them up, removing catheters if necessary and cleaning up any blood. On down time, volunteers prepped surgery packs for the next surgeries and did laundry when needed.
  • 500 shadowing hours completed at the Redlands Animal Hospital. Shadowed veterinarians in their surgeries, examination rooms and at their desk filling out paperwork. Shadowed office receptionists and learned the process of making appointments and checking patients in and out. Shadowed vet techs as they prepped patients for surgery, and successfully managed the flow of work.
  • Completed 96 hours of volunteering at TRAX Equestrian Center in Riverside, CA. Groomed horses before lessons and learned how to safely place equipment such as saddles and reins on horses for lessons. Assisted during lessons by leading the horses, assuring the safety of riders and participating in lessons whichever way needed. After lessons, assisted in taking all equipment off and safely returning the horses into their stables and cleaning up around the arena.

Timeline

Team leader

Jack in the Box
01.2025 - 08.2026

Cashier

Juice It Up!
01.2024 - 01.2025

Bachelor of Science - Biology

California Baptist University
Sua Aviles