Suad Ismail
Summary
Reliable Hospitality Professional with over three years in hotel housekeeping and experience in childcare and household support. Maintains organized and inviting environments while delivering exceptional customer service. Demonstrates strong attention to detail and teamwork in fast-paced settings.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
AP Exam Proctor
Oakland Technical High School
Oakland
05.2026 - 05.2026
- Coordinated AP exam administration and provided support to students, ensuring a smooth testing experience.
- Supervised students during examinations to ensure a fair testing environment.
- Monitored student behavior during exams to uphold integrity and compliance with testing regulations.
- Maintained organized, secure, and professional testing environments.
- Distributed and collected exam materials to maintain organization and security.
- Supported staff with online testing systems and coordination.
- Demonstrated professionalism, attention to detail, and reliability.
Nanny / Household Assistant
Private Family
Oakland
04.2024 - 02.2026
- Supervised and cared for three children daily, fostering a safe and nurturing environment.
- Prepared nutritious meals and organized household tasks to maintain a well-managed home.
- Successfully balanced childcare and household responsibilities.
- Assisted with meal preparation, household organization, and light housekeeping.
- Exhibited responsibility and trustworthiness while interacting with children and families.
- Balanced childcare and household responsibilities, ensuring smooth daily operations.
Housekeeping Attendant
Damal Hotel
Hargeisa
03.2020 - 08.2023
- Ensured guest rooms met high cleanliness and presentation standards to enhance overall guest satisfaction.
- Cleaned and sanitized bathrooms, guest rooms, hallways, and public areas.
- Changed linens, made beds, and restocked guest amenities.
- Addressed guest requests and concerns promptly and professionally to foster positive experiences.
- Responded professionally to guest requests and concerns.
- Reported maintenance and safety issues promptly.
- Contributed to a welcoming and comfortable atmosphere for guests through attentive service and attention to detail.
Education
Associate of Arts - Liberal Arts, Social & Behavioral Sciences
Berkeley City College
Berkeley, CA 08.2024 - 06.2026
High School Diploma -
Sh. Ibrahim Sh. Yousuf Secondary School
Hargeisa, Marodi jeexSkills
- Housekeeping & Room Preparation
- Sanitation procedures
- Housekeeping Best Practices
- Linen Handling & Laundry Support
- Inventory Management
- Time Management & Multitasking
- Organization & Attention to Detail
- Customer relations
- Teamwork & Communication
- Problem Solving & Adaptability
- Fast-Paced Work Environments
Certification
- Basic Life Support (BLS)
- Heartsaver First Aid
Languages
- English, Fluent
- Somali, Fluent
Timeline
AP Exam Proctor
Oakland Technical High School
05.2026 - 05.2026
Associate of Arts - Liberal Arts, Social & Behavioral Sciences
Berkeley City College
08.2024 - 06.2026
Nanny / Household Assistant
Private Family
04.2024 - 02.2026
Housekeeping Attendant
Damal Hotel
03.2020 - 08.2023
High School Diploma -
Sh. Ibrahim Sh. Yousuf Secondary School